What are the responsibilities and job description for the Customer Service Representative- Lab position at Tacoma General Hospital?
Job Details
Job ID: 120561 Location: Sumner, WA Entity: Tacoma General Hospital Category: Laboratory/Pathology Specialty: Laboratory/Pathology Department: Lab Client Support SYS Employment Type: Full-Time Regular FTE: 1 Primary Shift: Day Work Schedule: Day Shifts The reasons to work at MultiCare are as unique as the people who do. Join us for the professional challenges you seek. In the settings you prefer. With schedules that fit your life. Learn more at www.multicarejobs.org
Position Summary:
The Customer Service Representative (CSR) Lab is responsible for daily administrative functions of Laboratories Northwest ensuring a high level of customer service is provided to all and patient and department confidentiality is maintained. The incumbent provides telephone-based customer service; documents communications with clients; handles specimen transportation; performs accessioning of specimens into the data management system; provides prices, places lab orders, corrects various report and billing errors; maintains courier vehicles and dispatches couriers to clients.
Minimum Requirements:
One (1) year of experience in a laboratory setting or providing customer service support required
Internal applicants possessing at least 6 months of related experience may be considered
Education/Licenses/Certifications:
Education/Licenses/Certifications: High School diploma or equivalent required
Depending on assigned area, MA-P license may be required
Compensation Range:
M14 - Min: $22.53-Max: $32.41
Salary : $23 - $32
