What are the responsibilities and job description for the Front of House Team Member position at Tacombi?
Tacombi is looking for Front of House Team Members to join our team at our newest location opening in Westbury!
Front of House Team Member
Tacombi is seeking a team member who displays genuine hospitality. This team member provides guests with exceptional service by anticipating and fulfilling each guest’s needs. They can work in a fast-paced environment and have the ability to multitask and work well with others.
As a Front of House Team Member, your responsibilities may be different each shift based on the station you are working. Every team member will rotate through our different stations/roles, which include:
- Cashier/Delivery Packer
- Dining Room Attendant
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Your responsibilities will include:
- For all Team Members:
- Offer every guest a friendly and sincere welcome; anticipate, be responsive and fulfill each guests’ needs; thank every guest and offer a fond farewell
- Embody the Tacombi Service Culture and ensure the Tacombi Experience is carried throughout all interactions with guests
- Maintain high standards of cleanliness, professional appearance and demeanor to ensure guest satisfaction; ensure workstation and uniform are always clean
- Be knowledgeable of restaurant policies, Tacombi Brand values as well as the menu items and their presentation
- Observant to Guest needs throughout the dining experience to ensure they receive high-quality service
- Cashier Station:
- Prepare station by setting up and stocking appropriately to ensure overall readiness before service adhering to Tacombi’s side-work checklist
- Always adhere to Tacombi safety policies, alcoholic beverage service rules, department of health guidelines, and Tacombi Mexican Hospitality points
- Guide guests through food and beverage selection by going through the menu and suggesting Tacombi favorites; be knowledgeable of our offerings and answer all food preparation questions whether in-person or over the phone.
- Keep Chef informed of any special dietary needs and special requests
- Reconcile cash drawer by providing cash and credit card transactions
- Delivery Packer Station:
- Prepare the delivery station by setting tablets, prepping stations, and ensuring overall readiness before service adhering to Tacombi’s side work checklist.
- Collect and package every pick-up, delivery, catering food order, and handover to the delivery runner (third party company)
- Operate delivery tablets and ready each order carefully; keep kitchen staff informed of any special dietary needs and special requests
- Dining Room Attendant Station:
- Prepare the dining room by setting tables and ensuring overall readiness before service adhering to Tacombi’s side-work checklist.
- Cleaning and resetting tables; remove visible debris from dining room and ensure overall cleanliness
- Follow bathroom cleaning rotation diligently and ensure that all areas guests access are clean and organized
- Assist with the bar opening and closing duties; ensure stock of glassware, liquor, ice, wine and beer
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You should have:
- Flexible schedule and ability to work days, nights, weekends and holidays
- Excellent relationship building skills
- Minimum of 1-2 years of restaurant experience
- Flexible and adaptable to the needs of a rapidly changing and growing business
- Passionate about hospitality, culture, and food
- Genuine in your desire to help build bridges to Mexico, committing to authentically sharing the tradition and history of Mexico through great cuisine and hospitality.
Why Tacombi:
- We strive to build a culture driven by our values.
- Adventure: You welcome the unknown and thrive in a growing environment
- Fellowship: You love working with a team in service of one another and the community
- Resourcefulness: You think creatively and get more done with less!
- We care about our team members' health, wealth, and overall well-being.
- Medical, dental and vision benefits for all full time employees
- HSA/FSA available for pre-tax healthcare expenses
- Retirement savings via a 401K
- Pre-tax commuter benefits
- We know that your quality of life matters.
- Sick days
- Accrued Paid Time off
- Vacation
- We want you to grow with us.
- If you can help us find Tacombi talent, we’ll show our appreciation and reward you with a referral bonus.
- Build your future along with ours. We invest in training and development to support team growth.
- We love tacos.
- Sharing authentic Mexican taco culture means knowing it. Eat tacos every day, on us!
Pay rate is $16/hour plus tips
Salary : $16