Agile Delivery Lead

Our Company:

Tactiq is an innovative software solutions provider focused on bridging the gap between retailers, manufacturers, and distributors. Headquartered in Richmond, Virginia, our team is revolutionizing the direct store delivery (DSD) industry. Our suite of solutions includes standardized communications, invoicing, and ordering tools, all designed using world-class technology to support both retailers and suppliers within the DSD industry. Tactiq is uniquely positioned to increase both operational efficiency and service quality, with a proven track record of driving sales growth and cost savings for our partners.

Our People:

Our team members join Tactiq to learn, develop, and be part of an environment that rewards performance and innovation while providing opportunities to personally excel and grow. We work closely as a team, respect each other as professionals, and move decisively on meeting the needs of our partners, all guided by our values – Do the right thing, Win as a team lose as a team, Own it, Embrace the messy, and Think like your customer.

Position Purpose:

As an Agile Delivery Lead, you will be responsible for managing and guiding Agile teams to deliver high-quality software solutions. You will play a crucial role in leading the team through the entire delivery lifecycle, including planning, execution, and continuous improvement. The Agile Delivery Lead will ensure that the team follows Agile principles and practices, collaborates effectively, and delivers value to the business.

In this role, you will take charge of:

• Agile Leadership: Lead and facilitate Agile ceremonies, including epic refinement, sprint planning, daily stand-ups, retrospectives, and design reviews. Ensure the team adheres to Agile methodologies such as Scrum or Kanban.
• Delivery Management: Oversee the end-to-end delivery of product releases, ensuring timely completion within scope and budget. Collaborate with Product Managers, stakeholders, and other teams to define product goals, priorities, and deliverables.
• Team Coaching & Development: Mentor and coach Agile team members, fostering a culture of continuous improvement, collaboration, and accountability. Help the team develop self-organization and cross-functional capabilities.
• Stakeholder Communication: Act as the primary point of contact between the product team and stakeholders. Provide regular updates on initiatives, risks, and progress, ensuring alignment with business objectives and outcomes.
• Risk Management: Identify and manage risks, impediments, and dependencies that could impact the delivery timeline or quality. Work with the team to develop mitigation strategies.
• Continuous Improvement: Drive the implementation of best practices and process improvements within the team. Use metrics and data to identify areas for improvement and track progress.
• Resource Management: Collaborate with resource managers to allocate team members effectively, ensuring the right skills are available for each product team.

Experience/Training/Education

Required:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Minimum of 8 years of experience in a software development or IT project management role.
• At least 5 years of experience leading Agile teams as a Scrum Master, Agile Coach, or similar role.

Desirable:

• Certified Scrum Master (CSM), Certified Scrum Professional (CSP), PMI-ACP, or similar Agile certifications are highly desirable.

Knowledge/Skills/Abilities:

• Strong understanding of Agile principles, frameworks (e.g., Scrum, Kanban), and practices.
• Excellent leadership and communication skills, with the ability to influence and motivate teams.
• Strong problem-solving skills and the ability to handle multiple priorities in a fast-paced environment.
• Experience with Agile project management tools such as Jira, Trello, or similar.
• Strong interpersonal skills with the ability to build and maintain relationships with team members and stakeholders.
• Adaptability and a growth mindset, with a focus on continuous learning and improvement.
• Ability to work effectively under pressure and meet tight deadlines.
• Knowledge of DevOps practices and tools is preferred.
• Experience working in a cross-functional team environment is preferred.

At Tactiq, we believe in creating a work environment where everyone is welcome to be themselves. With a focus on diversity and inclusivity, individuals are able to contribute and bring their best selves to a winning team environment.

We invest heavily in the development of our people and provide opportunities and support for our team to invest back into causes they care about.

We offer an extensive employee benefits package because we know that our people and what they care about matter most. We deeply care and want our team to be taken care of.

If you’re looking to work for a company that values authenticity, inclusivity, hard work, determination, and problem-solving, then we’re the right fit for you!

Included benefits:

• Health Care Plans (Medical, Dental & Vision)
• 401k plan with company match
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (including time for volunteering) & Public Holidays
• Generous Parental Leave
• Short Term & Long Term Disability
• Training & Development opportunities
• Work From Home & Flexible work arrangements
• Free Food & Snacks
• Wellness Resources