Customer Service Representative

Tailored Management
Alpharetta, GA Full Time
POSTED ON 11/23/2022 CLOSED ON 3/20/2023

What are the responsibilities and job description for the Customer Service Representative position at Tailored Management?

Seeking employment with a global financial firm that provides you with creative freedom and consistent inspiration? We are looking for knowledgeable, articulate, and passionate financial professionals to assist corporations, institutions, and individuals around the world achieve their financial goals.

Position: Customer Service Representative
(weekly pay!)
(Hybrid Schedule- 3 Days Onsite/week)
Days: 5 days/week, Monday - Saturday
Hours: 7:00 AM - 8:00 PM (8-hour shift)
*Contract-to-Hire (Benefits Offered)*

Job Description:

  • Financial Services Professionals handle incoming phone calls regarding various service inquiries on accounts.
  • Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
  • Assist customers with cash management products and services
  • Provide online and mobile app support
  • Answer general account or financial related inquires

Requirements:

  • College Degree or equivalent experience
  • 2 years of previous contact center experience
  • Previous financial experience not required but preferred
  • Aptitude to multi-task and adjust quickly to change in a busy financial service center

#TMCSR

Job Types: Full-time, Contract

Pay: From $19.17 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Paid training
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Alpharetta, GA: Reliably commute or planning to relocate before starting work (Required)

Education:

  • High school or equivalent (Required)

Work Location: One location

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