What are the responsibilities and job description for the Administrative Assistant, Drop Bury position at TAK Communications?
Description
TAK Communications is a leading national telecommunications and broadband service provider that offers full value chain communications services and solutions to its customers across the US, from project management, engineering, and construction to drops, fulfilment and door-to-door sales in over 40 states. TAK Communications prides itself on being a trusted business partner for its customers in the broadband and communications sector, providing solutions that exceed their expectations.
We have an exciting opportunity for an Administrative Assistant, Drop Bury to join our team in Memphis, TN. The ideal individual would be a conceptual thinker with a strong attention to detail and superb organizational and time management skills. A multitasker who enjoys variety and thrives in a fast paced, always growing environment. If this sounds like you, we would love to connect!
Why TAK?
- Full Time, Monday - Friday 8:00am - 4:30pm
- Paid Weekly
- In-office only position
- Competitive Compensation: $18 - $20, DOE
- Full Benefits Package (Medical, Dental & Vision)
- Paid Time Off
- 401(k) with Company Match!
- 25K Company Paid Life Insurance
- Independent Work & Team Collaboration
- Career Development & Advancement Opportunities!
The Role
- Strive to provide the best customer experience every day
- Dispatch service requests to available technicians; act as liaison between technician and customer service team members
- Efficient call handling and support to assist in driving positive field productivity
- Key and maintain accurate customer service history and service call records
- Assist daily with requesting locates as needed
- Access, input and manage data in CSG, WFX, and ACSR, PenguinData
- Close work orders using proper solution and clear codes
- Ad hoc reporting as requested
- Support administrative functions of the office
- Other duties as assigned
Requirements
- 1 year(s) of administrative support, office support or related experience
- Bilingual English/Spanish
- Passing of all pre-employment requirements (MVR, Background Check, Drug Screen etc.)
- Proficient with Microsoft Office Suite or related software
- Ability to learn and utilize role specific equipment and software
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Excellent organizational skills and attention to detail
- Excellent time management skills with a proven ability to meet deadlines
- Ability to function well in a high-paced environment
- Ability to work independently, prolonged periods of sitting at a desk and working on a computer while utilizing telephones, smart phones and headsets
- Must be able to lift up to 30 pounds at times
Equal Employment Opportunity (EEO) Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Salary : $18 - $19
