What are the responsibilities and job description for the Sr. Network Engineer position at Takashi USA?
Job Description
Role : Sr. Network Engineer
Location: Austin, TX
Type : Contract
Job Description:
- Provides project and support services to Global Information Services (GIS) customers for Enterprise network and network security including, but not limited to, requirements gathering, Onsite Austin campus and other Global sites, Co-located Data Centers stakeholders' engagement, implementation, testing and ongoing support and maintenance
- Adheres to service management processes and procedures to meet customer service level agreements and maintain customer satisfaction to the highest levels
- Carries out recommended updates to network and network security equipment and maintain the lifecycle including patching, point releases and upgrades
- In collaboration with the design and architecture team, configures Network equipment and executes changes while following standard operating procedures and change/release management policies.
- Creates and maintains technical and end-user documentation for specific IT service or set of services
- Monitors specific IT service or set of services for availability and performance and reports anomalies through predefined process.
- Support outages and aid in root cause analysis of Network and related outages or incident trends
- Available for Installation/Maintenance activities as well as major outage handling outside of business hours
- Ability to install and cable network equipment
Qualifications:
- Education: Bachelor's Degree in a technical discipline, preferably Computer Engineering/Science/Networks and Communications
- Experience : 8 -12 years of direct hands-on experience in a medium to large Enterprise network engineering and support role
- Skills: Strong analytical and problem-solving skills, Presentation skills, OSI model, TCP/IP, LAN/Datacenter/WAN/Wi-Fi/SDWAN/Cloud, Routing/Switching, Firewalls
- Certifications: CCNP/CCIE or equivalent preferred
- Comfortable handling network equipment such as routers, switches, network security appliances, access points and connectivity
- Hardware : Cisco Routers/switches, Arista, Aruba, Palo Alto, VMWare SDWAN, Fortigate
- Software/tools/applications : Microsoft office suite (Excel, Visio, PowerPoint for creating and presenting documentation and diagrams), Cisco IOS, Arista EOS, ArubaOS, Clearpass, Infoblox IPAM, Palo Alto Panorama, F5/AVI Load Balancers
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