What are the responsibilities and job description for the Assistant Shop Manager position at Take 5 Oil Change?
Overview
The Take 5 Family is hiring customer service maniacs!
People person? Do you enjoy leading a team? Outgoing and positive attitude? We will train you the Take 5 way for changing oil, replacing wiper blades/air filters, filling air in tires, other light maintenance services, and how to oversee a shop. Our employees are successful with all backgrounds and experience levels. Take 5 offers a stay-in-your-car hassle free oil change experience. The job is similar to restaurants or retail environments.
What Employees Love about Take 5
- The Pit Tech to President career path; Take 5 is committed to supporting your career goals.
- The family environment
- Employee contests
- Opportunity to meet new people every day
- Community involvement
- Learning new skills
Responsibilities
What does an Assistant Shop Manager (ASM) do?
- Check in with customers before they leave the shop to make sure they had a great experience.
- Assume the responsibility and authority of the Shop Manager in the Shop Manager’s absence.
- Running the floor (making sure each employee is where they need to be, ensuring everything has been checked on each vehicle, and every customer is satisfied before they leave).
- Perform opening and closing procedures.
- Assist with counting and adjusting inventory.
- Anyone in Management is always responsible for training and developing their subordinates.
- Being a role model to the other employees in the shop.
- Holding team members accountable.
ASMs are also expected to perform all technician duties including but not limited to:
- Drain motor oil, change oil filter, grease chassis fittings
- Wash windshield and adjust tire pressure
- Inspect and top off fluids
- Assist the customer in selecting oil type and other services
- Process payment for services performed.
- Perform coolant exchanges and transmission drain & fill services
- Restock and maintain inventory levels on the floor
- Maintain shop, office, and bathroom cleanliness
Qualifications
Good to Know Before You Start!
- It might feel like you are studying for a test at the beginning. It’s important that all employees gain a strong knowledge of our oils and services.
- Must maneuver in and out of a shallow 3’ deep pit used to position yourself safely under cars
- You will walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling and turning
- You may need to work in hot/cold weather conditions
- Always be alert and aware of your surroundings
- Must be able to lift up to fifty (50) pounds
- Need to have reliable transportation
