What are the responsibilities and job description for the Client Specialist Key Part Time position at Talbots?
What We Offer:
- Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
- Incentive Opportunities
- Generous Merchandise Discounts! Our associates receive 50% off Talbots and select Haven Well Within brand items. Additionally, you may also be eligible for discounts at the brands across KnitWell Group.
- Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
- We Win as a team and are dedicated to ensuring and applauding each other’s success.
- We Encourage creativity, innovation and smart risk-taking.
- We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
- We Act with integrity, transparency, candor, and respect.
- We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
- We Embrace community by bringing positive change to those we live and work in.
- Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
- Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
- Able to work cooperatively in a diverse work environment
- Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
- Possess excellent written and verbal communication skills and a high level of integrity.
- Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
- Professional, assertive, and friendly with the ability to make decisions independently.
- Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
- Available at least (20) hours per week.
- Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
- Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
- Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
- Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
- Support all service enhancers to build strong relationships including active use of Concierge.
- Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
- Plan and prioritize tasks and responsibilities to meet the needs of the customer and
- Seek to understand customer needs & wants with curiosity and confidence through intentional
- Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
- Actively participate in community/store activities and events that promote the Talbots
- Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store.
- Professionally represent the brand
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