Jira Admin

Job Summary This position is responsible for coordinating, maintaining, and / or developing the various IT processes, policies, and procedures that govern IT and other internal ministry departments.

This role demands a deep understanding of Jira / Confluence, and the ability to create tailored solutions for complex ministry needs.

Ministry Requirements

• Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ
• Faithfully upholds BGEA in prayer
• Participates in daily BGEA staff devotions including Bible reading, and leading group prayer as schedule permits
• Demonstrates behavior aligned with BGEA's Mission Statement, Statement of Faith, Hallmarks, policies, and expectations
• Effectively represents Jesus Christ to those within both personal and professional spheres of influence

Essential Duties and Responsibilities

• Provides system administration, project / space development, and technical support of the ministry's Atlassian Jira and Confluence Data Center environment.
• Serves as technical advisor and primary implementer for IT and other departments in the concept, design, and development of project management solutions that fit within ministry objectives.
• Develops and improves process workflows, automations, and collaboration tools to improve ministry productivity and efficiency as well as asset tracking.
• Coordinates the IT Change Enablement process, leads Change Advisory Board (CAB) meetings, and participates in Incident Management, Postmortem, and Risk Management functions.
• Manages the IT policies and procedures repository, establishing and enforcing standards for lifecycle, structure, content, and format.
• Ensures system integrity and compliance with auditing requirements, financial standards, and other defined policies and procedures.

Marginal Duties and Responsibilities

• Trains authorized users of the Jira and Confluence applications as needed.
• Develops training resources for staff who write, review, edit, and use IT policies and procedures.
• Researches new technologies to identify future solutions or complimentary software packages to improve and enhance the existing line of business software solutions.
• Other projects and duties as assigned.

Job Specifications

Skills and Knowledge

• Bachelor-level degree in IT, Project Management, or other relevant field.
• Minimum years' experience administering Jira and Confluence (Server or Data Center).
• Proficient knowledge of ITIL, Agile, and Waterfall methodologies.
• Advanced knowledge of MS Office and Visio is strongly preferred.
• Knowledge of client / server architecture, Active Directory, and networking concepts such as LAN, DNS, and LDAP is highly preferred.
• Knowledge of Linux operating system and command line is preferred.
• Ability to translate customer needs and requirements into customized system configurations that meet critical business needs.
• Ability to write reports, business correspondence, and procedures in a clear and professional manner.

Physical / Mental Demands

• Desire to work in a fast-paced, progressive IT department.
• Ability to adapt quickly and effectively to changing priorities or circumstances.
• Consistently demonstrate a high level of integrity and professionalism.
• Must be able to maintain confidentiality and security through established protocols.
• Ability to work extended weekday and weekend hours as needed.

Working Conditions

• Work is typically performed in a conventional office and technology environments.
• Duties involve working closely with others, under pressure, and through interruptions.
• Some domestic travel may seldom be required.

Benefits Summary

Employees filling regular full-time positions, who are working no less than hours per week, are eligible to participate in BGEA's benefits program.

• Medical, prescription, dental & vision insurance
• Flexible Spending Account (FSA)
• Long term and short term disability insurance
• Term Life insurance

k) retirement savings plan

• Ten paid holidays
• Minimum days of vacation
• Ten sick days

Ministry Employee Expectations

Christian Purpose and Expectations : All employees proclaim the Gospel of Jesus Christ through their employment, and thereby further BGEA's religious mission.

As an employee of Billy Graham Evangelistic Association :

• I acknowledge that the Lord Jesus Christ is my personal Savior and that I am a personal representative of Him.
• I understand that BGEA is a Christian organization whose purpose is proclaiming the message of the Gospel of the Lord Jesus Christ throughout the world.
• I agree that the purpose of my employment with BGEA is to further its Christian purpose, and that I am prepared to assist in accomplishing that purpose.
• I understand that I must exhibit conduct that is consistent with BGEA's expectations, whether at work or away from work, in keeping with scriptural teachings and principles as set forth in God's Word, BGEA's Statement of Faith, and BGEA's policies including Christian Conduct.

Statement of Faith

These core beliefs make up the foundation upon which all our ministry endeavors are based :

We believe the Bible to be the inspired, the only infallible, authoritative Word of God revealing the love of God to the world.

Thessalonians : ; Timothy : -; John : .

• We believe that there is one God, eternally existent in three persons : Father, Son, and Holy Spirit. Matthew : ; John : ; Ephesians : -.
• We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory.

Matthew : ; John : - and : ; Acts : and : -; Romans : ; Corinthians : -; Corinthians : ; Philippians : -; Hebrews : - and : .

We believe that all men everywhere are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that for the salvation of lost and sinful man, repentance of sin and faith in Jesus Christ results in regeneration by the Holy Spirit.

Furthermore we believe that God will reward the righteous with eternal life in heaven, and that He will banish the unrighteous to everlasting punishment in hell.

Luke : -; John : ; Acts : ; Romans : ; Corinthians : -; Ephesians : and : -; Titus : -.

We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life. John : -;

Acts : and : ; Romans : ; Corinthians : ; Galatians : -; Ephesians : ; Colossians : -.

We believe in the resurrection of both the saved and the lost; the saved unto the resurrection of eternal life and the lost unto the resurrection of damnation and eternal punishment.

Corinthians : -; Revelation : -.

We believe in the spiritual unity of believers in the Lord Jesus Christ and that all true believers are members of His body, the church.

Corinthians : , ; Ephesians : -.

We believe that the ministry of evangelism (sharing and proclaiming the message of salvation only possible by grace through faith in Jesus Christ) and discipleship (helping followers of Christ grow up into maturity in Christ) is a responsibility of all followers of Jesus Christ.

Matthew : -; Acts : ; Romans : -; Peter : .

We believe God's plan for human sexuality is to be expressed only within the context of marriage, that God created man and woman as unique biological persons made to complete each other.

God instituted monogamous marriage between male and female as the foundation of the family and the basic structure of human society.

For this reason, we believe that marriage is exclusively the union of one genetic male and one genetic female. Genesis : ;

Matthew : -; Mark : -; Romans : -; Corinthians : .

We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism.

Matthew : -; : -, and : -; Acts : ; Romans : - and : -; Galatians : ; Colossians : -; Peter : .

We believe that human life is sacred from conception to its natural end; and that we must have concern for the physical and spiritual needs of our fellowmen.

Psalm : ; Isaiah : ; Jeremiah : ; Matthew : -; Romans : -; Galatians : .

Mission Statement

Continuing the lifelong work of Billy Graham, the Billy Graham Evangelistic Association exists to support and extend the evangelistic calling and ministry of Franklin Graham by proclaiming the Gospel of the Lord Jesus Christ to all we can by every effective means available to us and by equipping the church and others to do the same.