What are the responsibilities and job description for the Operations Supervisor position at TalentoHC?
Operations Supervisor
Responsibilities:
- Oversee daily operations, optimize performance, and ensure productivity.
- Manage logistics, transportation schedules, and vendor relationships.
- Implement and monitor security protocols to ensure guest and staff safety.
- Supervise guest services teams, address complaints, and enhance customer satisfaction.
- Enforce safety and environmental regulations, conduct audits, and promote a culture of responsibility.
Requirements:
- Bachelor’s degree in Business Administration, Operations Management, Hospitality, or a related field.
- 3-5 years of experience in operations management, preferably in the travel & leisure industry.
- Strong knowledge of logistics, security, guest services, safety, and environmental regulations.
- Proven ability to manage and lead a team with excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong problem-solving skills and attention to detail.
- Proficiency in Microsoft Office Suite and operations management software.
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