What are the responsibilities and job description for the Security Officer - Amalie Arena (Part-time) position at Tampa Bay Lightning?
Join our part-time event security team at AMALIE ARENA!!
This part-time role provides security for all events at Amalie Arena. As a member of the Facility Security team you will be responsible for the protection and safeguard of guests and employees. This position reports to the Security Manager.
Pay Range: $12.00 - $13.00 per hour
Shift start time: 5 PM
Essential Duties and Responsibilities
- Provide all guests a positive first impression by offering World Class Service
- Provide guests with accurate arena and event information
- Enforce building policies and procedures
- Accurately check all staff/guest bags prior to entering the arena
- Respond to all emergencies during the event
- Accurately and thoroughly complete incident reports
- Work cooperatively with all staff members, law enforcement officers and fire/rescue personnel
- Respond to all guests’ concerns/complaints in a prompt, courteous and professional manner
- Monitor the crowd during all events to ensure safety for all
- Verify credentials to control access into restricted areas
- Maintain a clean and neat appearance during work hours
- Perform other duties, as assigned
Qualifications
- Compliance with our company policy of Background Checks
- Knowledge of the Security Chain of Command
- Security license preferred, Law Enforcement or Military background
- Excellent customer service skills
- Knowledge and skill in radio communication
- Excellent verbal communication skills required with a thorough understanding of written and spoken English. Bilingual a plus
- Ability to listen effectively, take and execute directions given
- Ability to remain calm and focused during times of stress
- Ability to exercise sound judgment to diffuse volatile situations
- Ability to work independently and in a team environment
- This position may require working outside with exposure to extreme heat or weather conditions
- Ability to stand on feet for long periods of time including walking long distances and stairs
- Ability to lift a maximum of 25 pounds
- Willingness and ability to work a flex schedule of various hours and multiple shifts, to include overnights, weekdays, weeknights, weekends and holidays
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type: Part-time
Pay: $12.00 - $13.00 per hour
Benefits:
- Employee assistance program
- Employee discount
- Flexible schedule
- Professional development assistance
- Referral program
Schedule:
- Holidays
- Weekend availability
Application Question(s):
- Must be at least 18 years old. Are you 18 years old or older?
Education:
- High school or equivalent (Preferred)
Experience:
- Security: 1 year (Preferred)
- Loss prevention: 1 year (Preferred)
Work Location: One location