Treatment Coordinator

Department: Program and Property Services  

Reports to: Youth & Family Programs Manager 

Summary 

Assist families with their children who have at-risk behavioral problems to become emotionally self-sufficient by coordinating family counseling and treatment services, utilizing problem-solving techniques to overcome their barriers.  This will consist of conducting diagnostic assessments compile treatment plans, write clinical case notes, as well as, provide individual, family, and group counseling to youth and their families. Responsibilities will include but are not limited to; crisis intervention, case management, consumer advocacy and prevention, and education. Must be a licensed or license eligible counselor.  

Essential Job Functions 

• Learn and adhere to Tampa Housing Authority’s Policies and Procedures as outlined, as well as the State of Florida, Florida Network of Youth and Family Services Grant (FNYFS) operating guidelines, and be knowledgeable of changes as instructed by supervisor, local, state or federal partner(s). 
• Coordination of Treatment Services – Coordinate all treatment services associated with the Department of Program and Property Services in partnership with FNYFS and other assigned duties.  These will also, entail coordinating counseling, treatment services and referrals as needed for the prospective program participants. The program services and case management process should be factored into the below listed categories: Services – At-risk Youth, Educational Services (academic and behavioral), and Counseling Services, Life Skills and Self-Improvement. 
• Screen families to identify and assess youth needs, determine when interviews are appropriate, and schedule appointments.  This function includes making referrals for behavioral, treatment services, or other community services as appropriate. 
• Conduct screenings with youth as needed and as advised by supervisor, case manager and/or partners to assess and update families’ eligibility to receive other community services or resources. 
• Attend weekly meetings to receive coaching and counseling on program services and quality assurance of related areas; that will identify needs and barriers the achievement of youth development. 
• Independently manage and maintain youth case file as required by FNYFS in documenting case management and assistance data, and client eligibility of community services or resources. 
• Complete all appropriate documents, and record casework activities completed on a daily basis as required.  Record other statistical data, as needed by grantor, such as compiling reports, maintaining intake or referral logs. 
• Maintain up to date files on youth to include health information, physical impairments, limitations, physician, next of kin, activity participation, etc. 
• Facilitate the maintenance of complete clinical records and develop case plans for clients under their supervision to ensure compliance, as outlined in the Policy and Procedure Manual provided by the grantor 
• Assures that quality counseling and case management services are delivered to eligible children and families, including promoting ongoing involvement of the child and parent at all stages of the case management process 
• Facilitate the maintenance of complete clinical records and develop case plans for clients under their supervision to ensure compliance, as outlined in the Policy and Procedure Manual provided by the grantor 
• Performs periodic quality assurance checks on client files 
• Perform other assigned duties as requested  
• Maintains appropriate State Licensure and or eligibility status 
• Maintains client and family rights to confidentiality in compliance with State and Federal Laws 
• Regularly participates in meetings with other program staff and community partners 
• Prepares reports within timelines provided by grantor to ensure updates are conveyed regarding agency-related issues 
• Represent the agency on committees; attend meetings throughout the service area to promote the program, its vision and the fundamental principles as outlined by the grantor 

Special Skills 

• Ability to collaborate with other as part of a team 
• Sensitivity to the needs of the client and family 
• Comfortable working with children with mental illness, their families and other mental health professionals 
• Ability to work within a community agency environment to provide effective, high quality services in a manner that respects the dignity and concerns of each individual 
• Knowledge of particular mental disorders of childhood 
• Working knowledge of a broad range of services needed by families with children experiencing mental health issues, including but not exclusive to being mentally handicapped and/or developmentally delayed. 

Knowledge, Skills, and Abilities 

• Knowledge of the principles and practices of social work and case management 
• Knowledge of the principles and practices of management and supervision 
• Knowledge of HUD and organizational regulations, policies, and procedures 
• Knowledge of business English, spelling, arithmetic, and vocabulary 
• Knowledge of basic office equipment, including computer, fax, telephone, copier, etc. 
• Knowledge of the organizations and agencies in the area that provide services utilized by clients 
• Knowledge of the principles of communication 
• Ability to counsel with low income families regarding self-sufficiency, planning, follow-through 
• Ability to understand and follow oral and written instructions 
• Ability to read, understand, and apply HUD and organizational rules, policies, procedures, and instructions 
• Ability to communicate orally and in writing 
• Ability to organize and present workshops and training sessions addressing family, employment and finance issues 
• Ability to accurately analyze progress toward achieving goals and motivate continued progress 
• Ability to establish and maintain effective working relationships with the public, residents, and other employees 
• Ability to establish and maintain a network of contacts to assist in providing services to clients 
• Ability to interact with clients and agencies in obtaining and providing information in a polite and efficient manner, both in person, and on the telephone 
• Ability to use sound judgment in order to make decisions in accordance with established procedures and guidelines 
• Skilled in analyzing situations in order to identify problems and offer possible solutions 
• Skill in communicating orally with clients and agencies in order to obtain and provide information 
• Skill in dealing with people in a polite and diplomatic manner 

Minimum Qualifications

Master’s degree in social sciences, social work, or closely related field plus one year of clinical experience working with families and children. Board certified (eligible to take Licensed Clinical Social Worker examination within two years of hire date). One year of supervisory experience with a social service agency preferred. 

Other: Valid Florida Driver’s License Insurable under the agency’s insurance policy Must be able to clear FDLE Background Screening 

This job description should not be interpreted as all-inclusive.  It is intended to identify the major responsibilities and requirements of this job classification.  All incumbents may not perform all of the job duties listed, and some incumbents may perform some duties which are not listed, and incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this description.