Quality Training Specialist I - TEMPORARY

TEMORARY ASSIGNMENT THROUGH AUG 31, 2023

GROW WITH US:

Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take a “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry.

STAY AWESOME:

Tandem Diabetes Care is proud to manufacture and sell the t:slim X2 insulin pump with Control-IQ technology. We’re also so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Since many of our own team members live with type 1 diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at tandemdiabetes.com.

A DAY IN THE LIFE:

Provides general support to ensure quality training activities are deployed, completed and in compliance with Tandem’s Quality Management System (QMS). Maintains electronic Learning Management System (LMS) and training records.

• Assists with setting up new employees in LMS and updates employee training assignments as needed.
• Processes and files training records electronically.
• Processes training activities in LMS related to the Electronic Documentation Management System (EDMS), such as creating training modules, courses and assignments as required.
• Creates and revises LMS courses and modules to reflect content updates, related to EDMS or Ad-Hoc.
• Maintains and verifies that all elements within the electronic training management system are adequately populated, assigned and meeting requirements to ensure proper deployment of training..
• Create scheduled training reports for new users with direct reports
• Processes HR Status changes
• Monitor inbox and respond to training related inquires to ensure compliance to training requirements.
• Creates and provides training compliance reports for various company needs including internal/external audits and meetings as required.
• Prepares training reports in support of internal/external audits
• May be required to present data to management and internal/external auditors.
• Continuously seeks to improve systems, evaluates processes and methods and recommends best practices.
• Ensures work is performed in compliance with company policies including Privacy/HIPAA and other regulatory, legal, and safety requirements.
• Completes other duties as assigned by management.

YOU’RE AWESOME AT:

Knowledge, skills & abilities:

• Knowledge of ISO, FDA, Good Documentation Practices (GDP), and cGMP concepts and guidelines.
• Knowledge of electronic training management systems.
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint). Must be an Intermediate/Advanced user in Excel.  Ability to use pivot tables desirable.
• High attention to detail.
• Able to effectively share information related to work product in verbal and written form.
• Able to review, trend, analyze and report data using quality databases and/or Excel.
• Able to present, train and instruct individuals with diverse backgrounds in both intimate and large group settings.
• Strong interpersonal and communications skills required to relate effectively with fellow employees and departments managers.
• Demonstrated ability to schedule and coordinate project priorities and resources and to produce high quality work.
• Able to react to changing situations in a timely, calm, and confident manner; able to work in dynamic, fast-paced work environment.
• Demonstrated ability to work accurately and with initiative and handle multiple priorities with minimal supervision.

Minimum certifications/educational level:

• Bachelor’s degree or equivalent combination of education and applicable job experience.

Minimum experience:

• 2 years of experience in regulated industry, training, or quality administrative.

WHAT’S IN IT FOR YOU?

In addition to innovative technology, we have a culture that fosters the idea that the happiest people are the most productive people. Not only do we hire forward-thinking achievers to join our workforce; we reward, develop, and retain them too. Just one of the many reasons of how we #StayAwesome! To learn more about our culture and benefits** please visit https://www.tandemdiabetes.com/careers.

BE YOU, WITH US!

Tandem is firmly committed to being an equal opportunity employer and maintaining a diverse and inclusive environment. We value and embrace that every single one of us brings value to the table. But sometimes we forget that when we don’t meet 100% of a job description’s criteria – maybe you’re feeling that way right now? We encourage you to apply anyway. Because we want you to be you, with us.

COMPENSATION:

The starting base pay range for this position is $25.00 - $32.00 per hour. Base pay will vary based on job-related knowledge, skills, experience and may also fluctuate depending on candidate’s location and the overall job market.

**This is a temporary position. As a temporary employee you will be employed through a staff agency partner. Benefits during your temporary assignment may be provided by the staffing agency. Access to Tandem sponsored benefits is contingent upon conversion from temporary to regular full-time status.  Conversion is determined based upon business need and job performance.

Tandem offers an environment where you are encouraged to be imaginative and intuitive, with the ability to envision what’s possible for people living with diabetes.  We aim to uplift, encourage, and support everyone in the diabetes community.  Tandem put’s people first and firmly believe that we can make a positively different impact by bringing the right people to improve ideas, solutions, and our company!

REFERRALS:

We love a good referral! If you know someone that would be a great fit for this position, please share!

If you are applying for this job and live in California, please read Tandem’s CCPA Notice: https://www.tandemdiabetes.com/careers/california-consumer-privacy-act-notice-for-job-applicants.

#LI-Remote

Salary : $25 - $32