Sales Administrator

The Sales Administrator is instrumental in facilitating the sales process to help drive and manage sales performance and profit objectives.

• Organize data in sales platforms (e.g. Salesforce) to generate deep customer insights to enhance productivity and effectiveness
• Support the sales team with key planning and operations tasks to support the overall objective of the business
• Act as liaison between internal departments and external clients to ensure timely progress in the client/proposal lifecycle, including but not limited to coordinating meetings, reaching out to clients independently, and facilitating required involvement of internal stakeholders
• Monitor and analyze key sales and business performance indicators and trends to drive strategic and tactical business decisions
• Monitor streams of requests for new business and appropriately coordinate into client lifecycle
• Coordinate and ensure accuracy of sales forecasts
• Assist in the development of high-quality and competitive proposals to create and nurture business opportunities and partnerships
• Assist sales team in analyzing contractual commitments, customer specifications, and profitability
• Ensure sales process adoption and compliance while identifying opportunities for improvement in the sales process and systems to drive greater sales effectiveness and efficiency
• Ensure that changes to proposals and contracts are properly made on all paperwork and communicated to all necessary parties
• Coordinate, monitor, and manage proposals and contracts throughout the sales process, ensuring all necessary parties are involved
• Manage both our existing sales pipeline and developing new business opportunities in salesforce
• Manage proposal response process, including detailed RFP requirements and inputs from various sources
• Monitor and assist with streamlining of current systems and processes

Education and Experience

• Bachelor’s Degree in Business (preferred)
• 1-2 years prior experience in a similar role.

Qualifications/Requirements (KSAs)

• Knowledge of business intelligence tools such as Salesforce, Oracle, etc.
• Proficient in Microsoft Office
• Use active listening and effective communication in solving problems.
• Possess an analytical mind as well as a strong commercial acumen; determine margins using tools, assess client needs and possess an overall strategic mindset.
• Adaptability to changing technologies and functionality of new equipment and systems.
• Proactive and possess excellent interpersonal and communication skills, both internal and client-facing.
• Schedule and host internal and external meetings.
• Professional client-facing experience.
• Punctual and prepared for all internal and external meetings.
• Time management and organizational skills.
• Ability to coordinate between various departments to drive proposals, contracts and other assigned tasks to completion.