Server/Front Staff

1. Greeting Customers: Servers warmly welcome customers as they enter the restaurant, escort them to their tables, and provide menus. They may also inform guests about daily specials or promotions.
2. Taking Orders: Servers attentively listen to customers' meal and beverage preferences, answer questions about the menu, and accurately record orders. They may also offer recommendations based on customer preferences and dietary restrictions.
3. Delivering Food and Beverages: Servers carefully deliver orders from the kitchen to customers' tables, ensuring accuracy and timeliness. They may use trays or carrying plates to transport multiple items at once.
4. Ensuring Customer Satisfaction: Servers regularly check on customers throughout their meal to ensure satisfaction, refill drinks, and address any concerns or special requests promptly. They strive to create a positive and enjoyable dining experience for each guest.
5. Handling Payments: Servers present bills to customers, process payments accurately, and provide change or process credit card transactions. They may also handle cash transactions and reconcile receipts at the end of their shift.
6. Maintaining Cleanliness: Servers assist in maintaining cleanliness and orderliness in the dining area, including wiping down tables, resetting place settings, and ensuring the overall cleanliness of the restaurant.
7. Collaborating with Kitchen Staff: Servers communicate effectively with kitchen staff to ensure orders are prepared correctly and delivered in a timely manner. They may relay special requests or dietary restrictions to the kitchen team.
8. Upselling and Promoting Menu Items: Servers may upsell menu items, promote daily specials, or suggest additional items such as appetizers, desserts, or beverages to enhance the dining experience and increase sales.
9. Knowledge of Menu Items: Servers should have a thorough understanding of the menu, including ingredients, preparation methods, and potential allergens, to accurately answer customer questions and provide recommendations.
10. Adhering to Health and Safety Standards: Servers must adhere to health and safety guidelines, including proper food handling procedures, sanitation practices, and personal hygiene, to ensure a safe dining environment for customers and coworkers.
11. Teamwork and Communication: Servers work collaboratively with other restaurant staff, including hosts/hostesses, bartenders, cooks, and managers, to ensure smooth operations and excellent customer service.

Please call 6128458953 for more details