What are the responsibilities and job description for the IT Support Engineer position at TargetCW?
Overview
IT Support Engineer
Onsite role in San Jose (95131)
Full Time hours
Pay rate: $25-$30/hr (weekly pay!)
Temporary assignment: hiring ASAP and scheduled to end in February, 2024
Our client is looking for an IT Support Engineer to join our IT team based in their San Jose office for a temporary assignment. The role is an individual contributor and reports to Support Helpdesk IT Manager based in France.
Job Responsibilities:
- IT Specialist provides Level 1 user support, system administration, and network administration for about 600 users across NAM/LATAM countries.
- Provide IT helpdesk support services including laptops, desktops running Windows, Apple and Linux, as well as other user devices such as smartphones and tablets.
- Maintain computer rooms, labs, and related equipment.
- Implement and execute procedures in compliance with global IT policies.
- Other ad-hoc tasks assigned.
Requirements:
- 3 to 5 years of relevant experience in IT administration and support with Degree in Computer Science, IT, Engineering, or similar subject
- Strong working knowledge and experience in providing helpdesk support to users in-person and over phone
- Knowledge and experienced on Windows, Apple and Linux systems (all families), as well as iOS / Android
- Strong working knowledge in maintaining data center, computer room, or lab
- Strong desire to learn and to progress in IT landscape, implementing and using innovative technologies and agility scrum model for small projects
- A good team player who can also work independently
- Service orientated personality with pleasant, good interpersonal skills and have can-do attitude
- Able to communicate effectively across NAM/LATAM time zones and geographies, including afterhours conferences and technical sessions on ad-hoc basis
- Able to work with users in different levels across multiple countries and establish effective working relationship
- Good self-learning ability and ability to prioritize planned and unplanned tasks
PLEASE SUBMIT YOUR RESUME TO BE CONSIDERED!
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TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.
Salary : $25 - $30