Support associate

• Provide thoughtful / empathetic phone, email, and chat communication; Assist clients with navigating their clinical journey from sign-up to completion of therapy, including follow-up to help clients schedule appointments;
• Advocate for clients and providers by capturing feedback and working cross-functionally, ensuring their needs and concerns are communicated internally;

Provide troubleshooting and technical support; De-escalate dissatisfied clients and providers...Hiring Fast >

Last updated : 2024-09-24