What are the responsibilities and job description for the UX Designer - Charlotte position at TaxSlayer?
UX Designer
Become a part of the family, become a TaxSlayer!
At TaxSlayer, our products transform the way people use technology, allowing them to spend less time on the things they have to do and more on what they want to do! TaxSlayers strive for excellence in all they do, whether partnering with non-profits or building cool new products. Collectively, TaxSlayers strive to acknowledge their C.U.R.B. appeal, with a focus on being Customer-obsessed, Unified, Responsible, and Bold.
Job Summary
We are looking for an intelligent and highly motivated User Experience Designer to conceptualize and develop web, mobile, and cross-channel user experience designs that solve our users problems. This person will do this through individual contribution and team participation with attention to brand voice and tone. The UX Designer will utilize a variety of tools including heuristic reviews, sitemaps, user flows, user interviews, wireframes, interactive prototypes, design specifications, experience design briefs, and other visual artifacts that help tell the story. The UX Designer will work with user experience group leadership, and as part of a team with product/project managers, internal business stakeholders, creative teams, and developers.
UX Designer Responsibilities
- Drives user advocacy by demonstrating empathy and understanding of the customers problems, needs, and goals.
- Defines user experience requirements in response to business goals while working with product management, technology, and marketing partners.
- Rapidly creates prototypes, process flows, wireframes, and design specifications.
- Works collaboratively with stakeholders and teammates in the development of use cases required to document business rules and expected online customer behaviors.
- Analyzes, organizes, and participates in user research. Seeks out consumer data and web analytics when developing experience solutions.
- Participates in project reviews; collaborates with the User Experience group in the development of, promotion of, and compliance to, experience design standards.
- Participates in backlog grooming.
UX Designer - Skills and Qualifications
- 4 years relevant design experience with a focus on software
- Experience interacting with creative teams, business owners, and/or technical teams
- Experience with page design/wireframing programs (Sketch)
- Experience working with User Centered Design processes
- Experience writing high level requirements
- Excellent communication skills and the ability to persuade through research and expertise in design
- Solid understanding of:
- Human Computer Interaction (HCI), Cognitive Psychology, Mechanical Engineering, Industrial Design
- Responsive and adaptive design
- Material design
- Apple/Android human interface guidelines
- Portfolio of recent work
- Moderate level of understanding of the technical capabilities of:
- HTML/CSS/JS libraries/Android & iOS
Extra credit to those with:
- Bachelors Degree in Human Computer Interaction, Cognitive Psychology, Mechanical Engineering, Industrial Design OR equivalent UX certification (Nielsen Norman Group/General Assembly)
APPLY TODAY and be sure to opt in to text communication with our recruiting team!
Please note: TaxSlayer complies with the Federal COVID Vaccination mandate. Proof of vaccination status is required as a condition of employment, as allowable by law.
About Us
TaxSlayer makes online tax filing accessible for millions of Americans, with an easy-to-use platform and unlimited support at a fraction of the cost of the competition. Trusted for over 50 years, the Augusta-based tech company successfully completed more than 10 million state and federal e-filed tax returns in 2020 and processed $15 billion in refunds. TaxSlayer achieved a 4.5/5 TrustScore on consumer review site Trustpilot, with 87% of its customers rating the tax filing platform Great or Excellent.
TaxSlayer offers its employees a comprehensive benefits package to include healthcare, dental and vision care, and 401(k). Our employees also enjoy great company perks like education assistance, a child college fund, and endless cups of coffee. Plus, TaxSlayer loves sports, so we sponsor numerous athletes and host our own NCAA Bowl game called the TaxSlayer Gator Bowl. Want to work here? We understand. Apply with us today!
TaxSlayer provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state, and local laws.
