Dealer Lending Portfolio Analyst (Commercial Credit Portfolio Management)

Overview Who we are Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for diverse, talented team members who want to Dream. Do. Grow. with us. An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company – delivering on Toyota’s vision to move people beyond what’s possible. At TFS, you will help create best-in-class customer experiences in an innovative, collaborative environment. Who we’re looking for Toyota Financial Services (TFS) is looking for a passionate and highly motivated Dealer Lending Portfolio Analyst (Commercial Credit Portfolio Management). The Dealer Lending Portfolio Analyst is responsible for all aspects of monitoring and managing a portfolio of commercial dealers. This includes building relationships with dealership personnel and acting as a liaison between them and various internal stakeholders. Utilizing reporting, trackers, and systems, the Dealer Lending Portfolio Analyst will review metrics such as line utilization, audit results, financial performance, and operating trends to proactively identify risks and coordinate the appropriate mitigation efforts. The position requires attention to detail, analytical skills, the ability to prioritize and adapt to changing deadlines, excellent communication, and a desire to work in a team. The focus will be on commercial loan risk management and excellent customer service to our internal and external customers. What you’ll be doing • Collaborate with Dealer Lending Operations, Underwriting, Risk, and Field Sales to assist with client servicing, collecting financial information, following up for documentation, reviewing audit performance, assessing financial performance, and monitoring line utilization trends. • Act as a point of contact both internally and externally for requests and questions related to a portfolio of commercial accounts. • Work directly with dealership personnel to address issues and provide insight. • Review reports and trackers, as well as pull ad-hoc information to monitor dealership financial performance, operating trends, and security position. • Facilitate open communication channels between various internal business partners, i.e. Underwriting, Servicing, Audit, Risk, Field Sales, Legal, Treasury, etc., advising them as needed to support the underwriting and portfolio management process. • Create and deliver meaningful, sustainable value to customers by anticipating needs and expectations and providing appropriate value-add solutions to support the Field Sales team’s business development efforts with existing clients. What you bring • Bachelor’s degree, in Business Administration or a related field or equivalent professional work experience. • Progressive years of relevant work experience in a similar or related industry, i.e. commercial automotive, finance automotive, portfolio management, automotive banking - captive or banking. • Experience in managing a portfolio of accounts. • Ability to effectively communicate directly with customers and build relationships. • Ability to work in a dynamic environment and adapt to shifting priorities. Added bonus if you have • Commercial automotive experience at a captive finance company. What we’ll bring During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include: • A work environment built on teamwork, flexibility, and respect • Professional growth and development programs to help advance your career, as well as tuition reimbursement. • Vehicle purchase & lease programs. • Comprehensive health care and wellness plans for your entire family. • Flextime and virtual work options (if applicable). • Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute. • Paid holidays and paid time off. • Referral services related to prenatal services, adoption, childcare, schools, and more. • Flexible spending accounts. • Relocation assistance (if applicable). To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time. Belonging at Toyota Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10 different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong. As a company that has been one of DiversityInc’s Top 50 Companies for Diversity and a member of The Billion Dollar Roundtable supporting minority and woman-owned suppliers for over 10 years, we are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law. Have a question or need assistance with your application? Check out the How to Apply section of our careers page on Toyota.com or send an email to TalentLinkAdmin@toyota.com.