Business Systems Specialist (US)

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J.

We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.

Building a World-Class, Diverse and Inclusive Technology Team at TD

We can't afford to be boring. Neither can you. The scale and scope of what TD does may surprise you.

About This Role

We are looking for someone to plan, manage, and lead the delivery of detailed system requirements and technical and functional specifications that align to standards and frameworks. You will provide technical leadership and work in close partnership with ambitious business and technology partners, project teams and stakeholders to plan, elicit, analyze, document, communicate and manage detailed functional specifications.

Meaningful work is fueled by meaningful performance and career development conversations with your manager. Here are the essential job functions of this position:

• Work with technology partners (e.g. Solution Designers and Architects) to research and analyze current state system capabilities and define technology solutions options and recommendations.
• Define, document and translate business requirements into detailed functional specifications, taking into account non-functional requirements.
• Assist testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing.
• Contribute to project management activities such as: scoping and estimating project efforts, identifying risks and recommending mitigation measures, communicating activity status, as well as escalating and communicating possible issues.
• Participate in quality management reviews, including designs, prototypes and other requirements work products.
• Work closely with stakeholders to determine solution, assess impact to existing work processes and systems, and pinpoint how to manage integration.
• Provide operational and process-related analysis and support.
• Respect existing processes and standards including requirements management and project management disciplines, technology delivery and business technology architecture, escalating issues as needed.
• Gain knowledge in own area, stay abreast of technology trends and developments, develop expertise in TD services, applications, infrastructure, analytical tools and techniques, business domains and their products and services.
• Work with vendors to support business case development (consistent with technology requirements and guidelines) including benefits identification, RFI/RFP and service level agreements.
• Coach new or less experienced colleagues and serve as a reference point throughout requirements management life cycle.

What can you bring to TD? Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention. Here are the minimum requirements for this position:

• Undergraduate Degree or Technical Certificate
• Graduate Degree preferred.
• 7 years relevant experience.
• Commitment to applying expert knowledge of business technology delivery practices and standards and related expertise, including design, development, testing and project management.
• Expert knowledge of system analysis process and techniques, as well as system components, functionality, interfaces, data flows and business rules.
• Ability to work independently as the senior or lead system analyst and coach or guide team.
• Experience and comfort level acting as a subject matter expert and consultant, as well as contributor to potential project assessments.
• Must be eligible for employment under regulatory standards applicable to the position.

• Previous Financial/Banking experience
• Experience with Atlassian products
• Scaled Agile Project Methodology experience
• Azure Cloud experience

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.