What are the responsibilities and job description for the Shift Supervisor position at TDEC?
TDEC, a nationally recognized Business Processing Organization (BPO), seeks a Shift Supervisor in Lebanon, VA.
Job Summary:
Shift Supervisor will supervise and lead an assigned team through the daily activities on the floor to ensure smooth operations and efficient completion of projects.
Supervisory Responsibilities:
- Assists with hiring and training of team members.
- Oversees the daily workflow; oversees scheduling and assignments of the assigned team.
- Conducts performance evaluations that are timely and constructive.
Duties/Responsibilities:
- Ensures that the necessary equipment is available and in working order to complete assignments.
- Keeps team members informed about rules, regulations, policies, and objectives.
- Maintains detailed and accurate work records.
- Resolves conflicts that arise among team members and/or other employees.
- Performs other related duties as assigned.
Required Skills/Abilities:
- Excellent management and interpersonal skills.
- Strong verbal and written communication skills.
- Ability to motivate team to accomplish objectives.
- Ability to solve conflicts among coworkers.
- Ability to remain organized.
- Basic understanding of records, inventories, and other routine documentation used in the warehouse.
- Thorough understanding of warehouse procedures and regulations.
Education and Experience:
- High school diploma or equivalent required; Associate’s degree preferred.
- At least two years of related work experience required.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
Equal Opportunity Employer/ Veteran/ Disabled
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