Sales Assistant-Direct Sales

Overview

As a Sales Assistant, you will be responsible for providing administrative support for the commercial sales organization, including managers, outside sales representatives, account managers, and the Business Sales & Support Center (BSSC). Primary duties include maintaining documentation and databases (SFA, BSR, etc.), distributing sales leads, processing, and assigning contacts with external customer requests made via the RNW, answering incoming calls, data entry, office management, vendor management, ordering office supplies. Also, you will provide general administrative support, as well as back-up support to other members of the commercial sales organization as needed or when necessary.

The pay range listed for this position represents the low and high end of the base compensation range. However, the base pay rate offered for this position is expected to be $17.00 - $19.00/ hr. Also, certain positions are eligible for additional forms of compensation.

This position has the opportunity to work remotely in any of the states that TDS operates in.

About TDS​​​​​​​Telephone and Data Systems, Inc. (TDS), a Fortune 1000® company, provides wireless; broadband, video and voice; and hosted and managed services to approximately 6 million connections nationwide through its businesses, UScellular, TDS Telecom, and OneNeck IT Solutions. Founded in 1969 and headquartered in Chicago, TDS employed approximately 9,300 associates as of March 31, 2023.

Responsibilities

 Provide administrative support to the commercial sales team, including project and offline tasks including, but not limited to:

• Inter-office support to the managers, outside salespersons, account managers, BSSC, customers and other applicable parties. (e.g., distribute sales leads through SFA, pull CSR/CSIs, address validations, DSL loop qualifications, provide message support, review sales contracts for compliance, submit orders through order entry process, follow/track orders in COBRA and Metasolv, prepare and package sales proposals for distribution).

• • Update BSR with account assignments, expiration dates, and contact information.

  • SFA company, contact, and task management\data validation.

Provide both office management support and administrative support as needed within one or more local sales offices.

• • Coordinate office(s) necessities (e.g., ensure office cleanliness and organization, and coordinate proper functioning of facility equipment (including telecommunications equipment).
  • Provide receptionist functions and services, including answering incoming phone calls and greeting walk–in/ visitor traffic.
  • Maintain adequate stocks of office supplies and marketing materials within the office(s).
  • Post any and all relevant employee/office notices and maintain communications with all other location co-workers.

Serve as a subject matter expert related to office systems.

• • Process customer correspondence through Right Now Web.
  • Provide local support for SFA and Microsoft applications.

Provide support and coordination for communication and maintenance of all office processes and procedures. Create and/or update processes and procedures.

• • Provide on-boarding training to new hires as needed.
  • Update and distribute product or service information to advisors.
  • Provide support for organizing and hosting meetings, office tours, outings, product demonstrations, etc.
  • Assist, coordinate and participate in sales conferences, training sessions, tours, marketing functions and meetings.

Qualifications

Required Qualifications

• 2 years’ experience in an administrative/sales support position.

Other Qualifications

• Organized, self-motivated, detail orientated, analytical, able to work with minimal supervision.
• Pursuing ongoing professional development in Management, Leadership, Data Analysis, Coaching, Communication.
• Computer skills, to include spreadsheets, database and other hardware and software applications.
• Must be versatile and interact well with a variety of people.
• Must possess strong decision making and problem-solving skills.
• Ability to maintain confidentiality.
• Excellent organization and planning skills follow-through and attention to detail.
• Ability to handle multiple tasks at one time.
• Excellent communication skills.

Do you meet all of the Required Qualifications, but aren't sure if your experience meets the Other Qualifications? We encourage you to apply! Research shows that some candidates may not apply for jobs unless they feel they meet 100% of the qualifications, when, in fact, they have the skills and experience to be successful in the role!  Experience and skills come in many different forms and may not always look identical to what we have on paper, but still lead to success in the role. If you meet the Required Qualifications and believe you have what it takes to be successful in the position, apply today! 

Benefits

Associates scheduled to work 20 or more hours per week have access to medical, dental, vision, life insurance, a 401(k) plan, and paid time off benefits such as vacation (15 days accrued per year for full-time; pro-rated for part-time associates working between 20-39 hours), sick leave (10 days accrued per year for full-time and pro-rated for all other associates), seven paid national holidays and one floating holiday, paid parental leave (2 weeks after 12 months of employment), among others.  Short Term Disability and Long Term Disability coverage is also available for associates working 30 or more hours per week and Education Assistance is available to full-time associates.  Associates scheduled to work under twenty hours per week or for a limited term (i.e. interns) are eligible for medical coverage, the 401(k) plan (if 18 or older), as well as sick leave (10 days accrued per year for full-time and pro-rated for all other associates). For more detail on the benefits we offer click here.

At TDS, we embrace Equal Employment Opportunity by valuing our differences and consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by law. To learn about our diversity & inclusion philosophy and culture, click here!

Pay Range

Salary : $17 - $19