Service Advisor

Team Chevrolet of Swansboro
Swansboro, NC Full Time
POSTED ON 7/17/2023 CLOSED ON 1/15/2024

What are the responsibilities and job description for the Service Advisor position at Team Chevrolet of Swansboro?

Job description

Job Duties:

Essential duties and responsibilities include the following:

  • Answer the incoming Service Calls
  • Identify the customer's wants and needs
  • Provide a complete explanation of parts and service availability, warranty, and pricing
  • Assist all technicians in fulfilling the parts/service request by looking up the proper parts, warranty availability, and labor times
  • Maintain customer satisfaction scores at or above company standards
  • Present a Vehicle Inspection Report to EVERY customer
  • Follow up with customers who have declined recommended services.
  • Utilize xTime to provide menu and service options to our clients

Job Requirements:

  • Must be able to work alternating Saturdays
  • Professional appearance and strong communication skills
  • Ability to understand and follow instructions
  • Valid driver's license with a good driving record
  • Must be TEAM and service-oriented.

Our benefits include:

  • 401(K) Retirement Plan With Percentage Match !!
  • Health Insurance
  • Prescription Coverage
  • Life Insurance
  • Disability Coverage
  • Dental Coverage
  • Vision Coverage
  • Paid Vacation, Up to 18 days
  • Paid Holidays
  • Provided Uniforms
  • Employee Purchase Plan

Apply today ... this position will fill quickly

Job Type: Full-time

Salary: $3,000.00 - $6,000.00 per month

Benefits:


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance


Supplemental pay types:


  • Bonus pay
  • Commission pay


Education:


  • High school or equivalent (Preferred)


Experience:


  • Customer Service: 1 year (Preferred)
  • Service Writers: 1 year (Preferred)


License/Certification:


  • Driver's License (Required)


Work Location: In person


Closed

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