What are the responsibilities and job description for the Field Service Technician position at TECH SYSTEMS INC?
General Description
The successful candidate must have experience with complex electronic security systems installations and repairs to include access control, video security, infant protection, intrusion, and perimeter detection systems. Most work is completed during a normal 8 hour day but all employees must be available 24/7, 365 to meet our commitment to response time and functionality of your clients' systems. There will be after-hour and weekend on call rotations. Compensation commensurate with experience.
What We Offer:
- Employee Owned Company
- Retirement Plan (ESOP)
- Medical Insurance
- Dental Insurance
- Vision
- 401k Matching
- Life Insurance
- Great Company Culture
- Excellent Training Program (We Pay for your Certifications)
Requirements, Education and Experience:
- Technical background in Video security systems, Access control, and Electronic Technology (low voltage)
- Understanding of job safety practices
- At least 2 years’ experience servicing Commercial Access Control, CCTV, and related Security Systems
- High school diploma, plus vocational training or equivalent
Position Responsibilities and Expectations
- Responds to and handles all service calls within their assigned area with objective of restoring system to full functionality.
- Ensures that all assigned service calls are handled properly in accordance with Tech Systems’ policies and procedures and are timely completed.
- Assists with other technical support issues, as needed.
- Attends to other matters and duties necessitated by operations in his/her area and/or assigned by the Regional Manager or executive staff of Tech Systems.
Systems Related Knowledge:
- Software House, S2 AMAG, GE Security, Casi, Honeywell, Lenel and/or IDenticard hardware and software installation experience are a must.
- Must have video security systems and camera installation experience
- Hugs Infant Protection system experience
- Familiarity with NVR’s and analytics
- Relay logic and troubleshooting of systems cable and devices
- Familiar with electric lock hardware installation
- Strong Microsoft Windows skills
- Understand and interact with LAN systems as a part of an overall security installation
- Understand low voltage permit requirements and local code restrictions dealing with electronic system installations
Employment Requirements:
- Must have valid driver’s license
- Must be able to travel up to 5% of the time
- Must be able to work nights and weekends, if required.
- Must pass background check and drug screening.
Demands and Working Conditions
This job requires regular physical activity including but not limited to, walking, standing, climbing, stopping, lifting objects weighing up to 75 pounds or more, and using hands to manipulate, install, or dissemble objects.
Job Type: Full-time
