What are the responsibilities and job description for the Business Intelligence Analyst position at Techminds Group?
Why Techminds ?
We are an Equal Employment Opportunity & Affirmative Action employer, proud to have a diverse workforce that represents a wide range of cultural and geographic backgrounds. Our strong focus on Human Resources, excellent benefits package and reputation for employee care have made us one of the preferred employer in the industry. We enjoy a high retention rate and business referrals from present and former employees, both of which have helped us create stability as we grow. Our open, engaging culture emphasizes communication and the personal touch. The alignment of company and career growth means new and challenging opportunities for employees. We offer a defined career track program that rewards superior performance.
We offer the following benefits
- Full Medical Insurance, Paid Vacations, Direct Deposits
- Fee Reimbursement for any Microsoft/Salesforce Certification
- Referral fee for bringing any new clients, employees
- Consultants can work with us on a percentage basis
Business Intelligence Analyst
Qualifications Requirement
- Proven working experience as a project administrator in the information technology sector
- Solid technical background, with understanding or hands-on experience in software development and web technologies
- Excellent client-facing and internal communication skills
- Excellent written and verbal communication skills
- Solid organizational skills including attention to detail and multi-tasking skills
- Strong working knowledge of Microsoft Office
- PMP / SCRUM certification is a plus
- Bachelor’s Degree in Computer field or equivalent, and 3 years of relevant work experience
Responsibilities
- Defining system processes, functional requirements, data requirements and flows, and user interface requirements
- Formulating and defining systems scope and objectives based on user needs and understanding of business systems and industry requirements
- Analyzing business operation processes and requirements
- Develops database architectures that incorporate new features of SQL Server. Identifies strategic directions, creates high level plans, and develop project plans to implement the new strategies
- Collect business intelligence data from available industry reports, public information, field reports, or purchased sources
- Identify and analyze industry or geographic trends with business strategy implications>
- Identify or monitor current and potential customers, using business intelligence tools.
- Maintain library of model documents, templates, or other reusable knowledge assets
- Create business intelligence tools or systems, including design of related databases, spreadsheets, or outputs
- Engaging in proactive and effective issue/risk management & Have the ability to escalate and communicate system outages to the appropriate levels of management
- Database: SQL Server 2016, Oracle 12C, Azure, AWS
- Languages/Tools: SQL, PowerShell, IDERA, SQL Server Migration assistant, Sentry One Plan Explorer, SQL Profiler, SSIS, SSRS, PSSDIAG
- Develop and configure Reports, Dashboards and Report Folders for profiles based on requirement of organization.
- Deploy and debug Force.com application in Eclipse development environment using Force.com Eclipse IDE plug-in.
- Working closely with the business teams, and perform reviews of the data, developing complex CRM solutions to ensure that best practices are followed and the best data solutions are provded.
- This may involve discussing trade-offs with other teams, such as the terms of the configuration versus the code in place, or mapping the functional requirements to Salesforce functionality.
- Work on SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Validation rules, Reports, Dashboards, Tasks, Actions, Profiles, Object Level Security, Field Level Security, and worked with Organization Wide Default and Manual Sharing Rules.
- Implement Email-Case, Web-Case, Web-Lead, Tracking Field History, Setting up the Logging History, Set up the Audit Trail and Data Migration.
- Create technical plans and strategies for other departments and the IT team, developing solutions to address any company-wide issues and making their processes more efficient.
- Create each user account and determine the proper level of access based on the employee’s role within the company.
- Deactivate user and remove all access from permission sets, public groups, queues and applications etc. when the user exists the company.
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