What are the responsibilities and job description for the Business Analyst position at TechTammina LLC?
Job Title: Business Analyst
Location: 27 Hazen Drive, Concord NH
DURATION: 12 Months with Possible Extension
Description:
Evaluate business policies, practices and procedures for the Department of Information Technology (DOIT) to assure successful development and delivery of complex business and technology projects and initiatives supporting the Department's mission.
IMPORTANT NOTE:
Selected resource will evaluate business policies, practices and procedures for the Department of Information Technology (DOIT) to assure successful development and delivery of complex business and technology projects and initiatives supporting the Department's mission. Includes coordination with other state agencies and responsibility for ensuring successful outcomes for large, cross-divisional initiatives. This position will assist with documenting needs to contribute toward the development and mentoring of best practice solutions and support project activities as defined by the PMO manager to maintain policies, guidelines, procedures, templates, technical/system and reporting capabilities required to promote the proper functioning of the department's project management office (PMO).
Roles And Responsibilities:
Partners with Department of Information Technology (DoIT) and other State of New Hampshire leaders to ensure successful delivery of complex business and technology projects. Determine the most effective project management strategy for projects and initiatives for review with business leaders and the PMO manager, including primary responsibility for managing the project if applicable. Facilitates resolution of obstacles and issues pertaining to resource availability, decision-making, establishing priorities and any similar challenge facing large, complex and cross-divisional or cross-agency initiatives.
Initiates research with clients and vendors to identify potential internal and contracted services to meet business and program requirements. Researches, develops and recommends automated solutions to user-identified needs. Assists in the development of, or provides timely analysis and feedback on, procurement documents such as Requests for Information, Requests for Proposal and contracts, particularly where technology and business policies and procedures are critical success factors for the initiative.
Provides in-depth analysis of each phase and specification of the project as it relates to project health and progress toward project objectives. Presents analysis and recommendations to senior management and other project stakeholders.
Facilitates and documents project close-out activities, project retrospectives and lessons learned to provide recommendations for improvements to subsequent project planning, monitoring and control.
Researches, analyzes, develops, recommends and assists in the implementation of project management best practices, business processes, detailed business requirements and opportunities for process enhancements tailored to meet business and program requirements. Educates stakeholders on best practices and provides coaching and mentoring to equip stakeholders in the use of best practices.
Develops planning documents and functional specifications for identified workflow improvements and system changes and interfaces with other internal and external operations.
Provides administration and support of project and portfolio management systems, including managing user accounts and permissions as directed by the PMO manager.
Establishes metrics for portfolio, program, and projects that are useful to drive desired project outcomes. Creates supporting procedures, processes and systems to measure, record, and communicate, metrics and related portfolio, program project data to appropriate stakeholders. Offer support and mentor project participants to assist with creation and reporting of project artifacts.
Skills And Technologies:
This position requires various functional roles that center on requirements gathering, definition, and process analysis. May have experience in projects that include application development, project management, formal process analysis, and product evaluation.
Required/Desired Skills
Skill
Required /Desired
Amount
of Experience
Experience communication with stakeholders and management for business requirements and project coordination
Required
5
Years
Experience managing project schedules
Required
5
Years
Experience taking and dispersing detailed notes and action item follow ups
Required
5
Years
Experience managing project resources and coordinating meetings
Required
5
Years
Experience coordinating updates for Web Content
Required
3
Years
Experience updating training materials and holding training sessions
Highly desired
3
Years
Experience working in an M365 environment (TEAMS, SharePoint, etc.)
Required
3
Years
Experience documenting and updating policies, procedures, guidelines, and standards documents.
Required
3
Years
General understanding of contract language or experience with contract/RFP writing
Highly desired
3
Years
Audit and compliance support experience
Nice to have
3
Years
Location: 27 Hazen Drive, Concord NH
DURATION: 12 Months with Possible Extension
Description:
Evaluate business policies, practices and procedures for the Department of Information Technology (DOIT) to assure successful development and delivery of complex business and technology projects and initiatives supporting the Department's mission.
IMPORTANT NOTE:
- Preference will be given to LOCAL candidates as the client ideally wants someone onsite in a hybrid schedule for the role.
Selected resource will evaluate business policies, practices and procedures for the Department of Information Technology (DOIT) to assure successful development and delivery of complex business and technology projects and initiatives supporting the Department's mission. Includes coordination with other state agencies and responsibility for ensuring successful outcomes for large, cross-divisional initiatives. This position will assist with documenting needs to contribute toward the development and mentoring of best practice solutions and support project activities as defined by the PMO manager to maintain policies, guidelines, procedures, templates, technical/system and reporting capabilities required to promote the proper functioning of the department's project management office (PMO).
Roles And Responsibilities:
Partners with Department of Information Technology (DoIT) and other State of New Hampshire leaders to ensure successful delivery of complex business and technology projects. Determine the most effective project management strategy for projects and initiatives for review with business leaders and the PMO manager, including primary responsibility for managing the project if applicable. Facilitates resolution of obstacles and issues pertaining to resource availability, decision-making, establishing priorities and any similar challenge facing large, complex and cross-divisional or cross-agency initiatives.
Initiates research with clients and vendors to identify potential internal and contracted services to meet business and program requirements. Researches, develops and recommends automated solutions to user-identified needs. Assists in the development of, or provides timely analysis and feedback on, procurement documents such as Requests for Information, Requests for Proposal and contracts, particularly where technology and business policies and procedures are critical success factors for the initiative.
Provides in-depth analysis of each phase and specification of the project as it relates to project health and progress toward project objectives. Presents analysis and recommendations to senior management and other project stakeholders.
Facilitates and documents project close-out activities, project retrospectives and lessons learned to provide recommendations for improvements to subsequent project planning, monitoring and control.
Researches, analyzes, develops, recommends and assists in the implementation of project management best practices, business processes, detailed business requirements and opportunities for process enhancements tailored to meet business and program requirements. Educates stakeholders on best practices and provides coaching and mentoring to equip stakeholders in the use of best practices.
Develops planning documents and functional specifications for identified workflow improvements and system changes and interfaces with other internal and external operations.
Provides administration and support of project and portfolio management systems, including managing user accounts and permissions as directed by the PMO manager.
Establishes metrics for portfolio, program, and projects that are useful to drive desired project outcomes. Creates supporting procedures, processes and systems to measure, record, and communicate, metrics and related portfolio, program project data to appropriate stakeholders. Offer support and mentor project participants to assist with creation and reporting of project artifacts.
Skills And Technologies:
This position requires various functional roles that center on requirements gathering, definition, and process analysis. May have experience in projects that include application development, project management, formal process analysis, and product evaluation.
Required/Desired Skills
Skill
Required /Desired
Amount
of Experience
Experience communication with stakeholders and management for business requirements and project coordination
Required
5
Years
Experience managing project schedules
Required
5
Years
Experience taking and dispersing detailed notes and action item follow ups
Required
5
Years
Experience managing project resources and coordinating meetings
Required
5
Years
Experience coordinating updates for Web Content
Required
3
Years
Experience updating training materials and holding training sessions
Highly desired
3
Years
Experience working in an M365 environment (TEAMS, SharePoint, etc.)
Required
3
Years
Experience documenting and updating policies, procedures, guidelines, and standards documents.
Required
3
Years
General understanding of contract language or experience with contract/RFP writing
Highly desired
3
Years
Audit and compliance support experience
Nice to have
3
Years
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