What are the responsibilities and job description for the Help Desk Analyst position at TEEMA?
Job Title: Help Desk Analyst
Location: Bend, Oregon
What you will be doing:
- Troubleshoot password resets and resolve login issues promptly.
- Diagnose and resolve hardware issues, including keyboards, mice, and screens.
What you must have:
- Minimum of 1 year of Customer Service/Help Desk experience.
- Exceptional communication skills with a strong focus on customer service.
- Hands-on experience in supporting PC peripherals, such as keyboards, printers, and mice.
- Proficiency in Google Suite (Gmail, Docs, Sheets, Slides) and Microsoft Office 2007 (Excel, Word, PowerPoint, Outlook).
- Proficiency in help desk support, Windows troubleshooting, and technical support.
- Strong phone and communication skills.
- Energetic and driven personality, a perfect fit for our team
Salary : $40,000 - $43,000
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