What are the responsibilities and job description for the Account Manager position at TEGNA?
ABOUT US
Making Life Better for Mainers is an organic mission for the teams at NEWS CENTER Maine. Year after year we learn that the work we do to support our local communities significantly increases job satisfaction across every department of our business. Since 1953, NEWS CENTER Maine has been committed to community service that impacts the cities and towns we live in. Our ongoing, long-standing efforts shine a light on \=causes that meet basic humanitarian needs.
We continue to listen to feedback from our markets and call attention to causes on which we can have a positive impact. We believe this work has contributed to us becoming so well-respected in our communities. These efforts provide a platform for like-minded Mainers to give back, help their neighbors, and fill their cups.
At the core of our strategic plan is the investment in the NEWS CENTER Maine people. This will strengthen our station, product, and community. Investing in the existing NEWS CENTER Maine people and incoming team members will empower them to be better and do better. This approach will result in gaining audience loyalists, increasing journalistic credibility, and truly making life better for Mainers.
ABOUT THE JOB AND THE WORK
We are searching for communicative candidates who are proactive and passionate about company products and the clients they serve. These products include market-leading Broadcast Television and robust digital advertising products, and the clients we serve are local and regional businesses and advertising agencies. Account managers will act as points of contact for NEWS CENTER Maine's clients. They will build long-lasting, mutually beneficial relationships with their contacts, always striving to find the products which best fit the individual needs of the client. They also aid internal departments by collecting information, such as sales leads or testimonials, assisting in the processing and analysis of client data and complaints, and identifying industry trends.
ABOUT YOU
To succeed in this position, candidates should have exceptional communication, computer, and problem-solving skills. You should be resourceful, analytical, adaptable, and organized with the ability to build rapport with clients and internal stakeholders alike.
ABOUT OUR PAY AND BENEFITS
We offer competitive wages and an optional hybrid remote work schedule, company-matched 401K, and much more.
We strongly encourage candidates of all different backgrounds and identities to apply. Each new hire is an opportunity to expand our perspective, and we are always eager to further diversify our company. NEWS CENTER Maine is committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career.
Responsibilities:
- Prepares pre-sale material including TV avail- package, sports, specials, and any other recommendations for recurring business.
- Demonstrates proof of performance for customer campaigns. This includes production, providing clients with broadcast posts and digital recaps – (broadcasts posts are completed by Sales Assistant and digital recaps are provided by Digital Sales Specialists and reviewed for accuracy by the Account Manager)
- Partners with designated Account Executives with the maintenance of contracts, make-goods, and overall customer service.
- Works to prepare and sell through make-goods. Resolves scheduling issues and program changes.
- Works with all departments in the station to fulfill sponsorships and promotions.
- Works with Traffic Department as necessary to facilitate accurate scheduling of customers’ traffic.
- Able to make decisions and solve problems independently on behalf of designated Account Executives.
- Understands TEGNA and station’s products, processes, and services in order to articulate to clients, when appropriate.
- Partners with designated Account Executives to develop new/incremental revenue.
- Partners with Digital Sales Specialists on the execution of digital campaigns sold by designated Account Executives. This includes ensuring all digital campaigns are executed on time, accurately booked and trafficked, and regularly monitored to ensure successful delivery and communication.
- Responsible for identifying trends and opportunities to improve product conversion and overall campaign performance.
Job Requirements:
Requirements:
- Creative problem solver bringing solutions to the team using innovative solutions and sound judgment
- Strong organizational skills
- Ability to work collaboratively with all members of the Sales Department, while also being able to work independently with a high level of productivity
- Strong communication skills both verbally and written
- Able to manage time efficiently while prioritizing multiple tasks and projects meeting daily deadlines, highly organized
- Ability to follow verbal and written directions with a high level of accuracy and attention to detail
- Proficient knowledge of Microsoft Office suite
- Knowledge of Wide Orbit and Matrix Plus systems is a plus
- Sales/customer service experience is a plus
- Travel: Rarely: less than 10%
- Work Environment Set: Office: normally performed in a typical interior/office environment
- Physical Demands Set: Light work: Involves sitting most of the time, walking, lifting, bending, standing, etc.
About TEGNA
TEGNA Inc. (NYSE: TGNA) is an innovative media company that serves the greater good of our communities. Across platforms, TEGNA tells empowering stories, conducts impactful investigations and delivers innovative marketing solutions. With 63 television stations in 51 U.S. markets, TEGNA is the largest owner of top 4 network affiliates in the top 25 markets among independent station groups, reaching approximately 39 percent of all television households nationwide. TEGNA also owns leading multicast networks True Crime Network and Quest. TEGNA Marketing Solutions (TMS) offers innovative solutions to help businesses reach consumers across television, digital and over-the-top (OTT) platforms, including Premion, TEGNA’s OTT advertising service. For more information, visit
TEGNA requires all employees to be fully vaccinated (as defined by the CDC) against the coronavirus.
EEO statement:
TEGNA Inc. is a proud equal opportunity employer. We are a drug free, EEO employer committed to a diverse workforce. We encourage and consider all qualified candidates regardless of race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, enrollment in college or vocational school, political affiliation, veteran status or genetic information. TEGNA complies with all applicable laws related to accommodations.
Recommended Skills
- Adaptability
- Analytical
- Attention To Detail
- Broadcasting
- Communication
- Coordinating
Job Snapshot
Employee Type
Full-TimeLocation
Portland, MEJob Type
Media - Journalism - NewspaperDate Posted
04/14/2022Job ID
12769/11051/59980