Plant Manager

Role: Plant Manager

Location: Carlsbad, NM

Type: Full-time, On-site

Key Responsibilities:

Plant Performance:

• Provide feedback to senior management on plant performance and system improvements.

• Oversee inventory management and ensure alignment with budget revenue targets.

• Monitor daily, weekly, and monthly plant reports, ensuring all functions are performed as required.

• Lead and manage accounts receivable, focusing on collection efforts and monitoring AR activity.

• Ensure adherence to safety practices as mandated by regulatory agencies and company policies.

• Coordinate fleet maintenance, safety records, and DOT compliance with Pico Propane and Fuels fleet management.

• Schedule and dispatch drivers and service technicians.

• Assist with propane dispensing, fuel deliveries, and service technician tasks as needed.

• Implement safety initiatives in coordination with the Director of Safety.

Personnel Management:

• Assist with recruiting and hiring, and oversee onboarding and training of employees.

• Manage tasks, staff meetings, development programs, and operational reports as needed.

• Develop and manage training schedules for plant field staff.

• Ensure office staff compliance with company policies, including safekeeping of funds, personnel practices, and record-keeping procedures.

• Foster a cooperative and ethical work environment, adhering to all company policies and procedures.

Customer Service:

• Resolve customer complaints by identifying issues, selecting the best solutions, and ensuring timely resolution.

• Strive to achieve positive customer reviews and ensure timely, professional responses to inquiries.

• Maintain a focus on customer satisfaction and problem resolution.

Required Skills/Abilities:

• Proven leadership skills with the ability to motivate and coach a team.

• Ability to obtain necessary certifications to support plant success.

• Strong communication skills, including active listening and the ability to address sensitive inquiries.

• Ability to manage multiple demands simultaneously.

• Proficiency in Microsoft Office Suite.

Education, Certification, Licenses Required:

• Associate’s degree or high school diploma/GED with at least two years of management experience, particularly in trades such as plumbing or mechanics; or a combination of education and experience that provides the required knowledge, skills, and abilities.

• Valid driver’s license with a clean driving record.

• CDL-A with hazmat and tanker endorsements (preferred).

Physical, Mental, Behavioral Requirements:

• Ability to sit for prolonged periods, work on a computer, and occasionally stand, walk, reach, stoop, kneel, and crouch.

• Regularly lift and handle supplies and equipment weighing 20-80 pounds.

• Must pass pre-employment screening and background checks.

• Willingness to work evening hours and weekends as needed.

• Exposure to extreme heat/cold, fumes, gases, and airborne particles in outdoor environments.