Bank Service Specialist

Job Description
- Provide continuity of customer operations and a high level of customer satisfaction/service to the clients.
- Provide maintenance and repairs on Financial/ATM equipment and other electro-mechanical equipment at various locations within assigned territory.
- Provide maintenance and repairs to pneumatic banking systems.
- Provide maintenance and repairs to various bank locks and mechanical systems.
- Provide ability to service and troubleshoot ATMs as well as CCTV and access control systems
- Follow troubleshooting guidelines and refer to technical/parts manuals, change notices and bulletins, modification notices, etc. in order to diagnose & repair equipment or systems. Whenever possible, all work performed should be reviewed with the customer.
- Provide knowledge of basic electricity and electronic theory and the ability to apply that knowledge to duties involved in engineering functions such as evaluation testing and installation of various pieces of bank equipment.
- Exhibit effective customer service skills by consistently communicating with service coordinator, dispatcher, management, and customers to ensure complete customer satisfaction experience.
- Attends training classes when offered.
- Complete monthly vehicle reports in a timely manner. Maintain accurate truck inventory to ensure timely responses to customers' needs.
- Must have a strong work ethic.
- Must be detail-oriented.
- Must handle other duties and responsibilities, as assigned.
Skills:
Security, Cctv, Access control, Alarm installation
Additional Skills & Qualifications:
Must have or be able to get Texas Alarm License (Drug and background Check)
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email mpowers@teksystems.com. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.