What are the responsibilities and job description for the Desktop Support position at TEKsystems?
Description:
IT Support position supporting a school district in Nassau County. This resource will be working with a small team supporting K-12 students as well as faculty and staff.
Responsibilities:
- Provide direct on site problem resolution for both on and off warranty desktop systems.
- Troubleshoot and support end-users of the administrative, instructional and Library systems in terms of problem solving.
- Install desktop hardware and software.
- Perform Desktop imaging and configurations
- Install and configure printers and specialized peripherals.
- Workstation and desktop software management for all non-terminal clients
help to insure maximum system and network availability.
- Using the proper software, monitor systems and servers for worm/virus/spyware attacks.
- Windows and/or apple domain administration
- Active directory administration
- Create, administer and maintain the users computing environments; creation and maintenance of user accounts and profiles, creation of logon scripts, server based storage, user file security and user email accounts.
- Troubleshoot and support end users with logon, printing, file saving, network access, and application problems.
- Test and install software applications for users.
- Troubleshoot and support the server systems and application software
- Maintain system data backup and restoration procedures.
- Maintain Internal intranet and external/Public web sites in conjunction with, and as directed by the district.
-Configure and troubleshoot hardware components including servers and network equipment.
- install, upgrade and update server applications.
- Provide hardware and software evaluation.
- Meet with tech staff to review all technical designs.
- Monitor system network security and uptime.
-Provide Wide-Area Network (wan) support and troubleshooting with the NOC.
-Troubleshoot and repair workstation hardware, monitors, projectors, printers
- Basic work station OS integrity Troubleshooting and re-image if necessary
- Troubleshoot Email and application problems.
-Troubleshoot presentation station problems, physical wiring issues.
- Maintain Computer inventory
- Administer Help Desk Procedures
- Manage and monitor remote finance manager backup and Disaster Recovery.
- Assist in unboxing and installing network equipment as it applies to setup, network connections, re-imaging and post configuration testing.
-Perform Miscellaneous job-related duties as assigned.
Skills:
desktop, support, hardware, it, helpdesk, help, desk, IOS, ipad
Top Skills Details:
desktop,support,hardware,it,helpdesk,help,desk
Additional Skills & Qualifications:
-Great customer service
-Ability to work with Children daily from k-12
Experience Level:
Entry Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $0
