What are the responsibilities and job description for the Field Service Technician position at TEKsystems?
Description:
Duties:
Demonstrates basic knowledge of Tier 1 service level support as relates to addressing Hardware (PCor End-User Devices & peripheral equipment), and application software, and operating system issues. 2. Exhibits sound customer service skills by effectively handling customer problems and ensuring proper escalation procedures are followed to problem closure. 3. Demonstrates sufficient knowledge of call log tracking to record accurately all needed information.4. Tracks all custo
Duties:
Demonstrates basic knowledge of Tier 1 service level support as relates to addressing Hardware (PCor End-User Devices & peripheral equipment), and application software, and operating system issues. 2. Exhibits sound customer service skills by effectively handling customer problems and ensuring proper escalation procedures are followed to problem closure. 3. Demonstrates sufficient knowledge of call log tracking to record accurately all needed information.4. Tracks all custo
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