What are the responsibilities and job description for the Network Technician position at TEKsystems?
Description:
• Collaborated with team on the deployment of Cisco 3850 switches to replace Cisco 6500 switches that were almost end of life for IDF remediation project across the organization
• Work with voice Engineer for organization migration from four (4) to six (6) digit extension deployment
• Investigated, troubleshot and mitigated voice and network tickets on a daily basis
• Perform as needed in a weekly on call team rotation that requires consistent monitoring and awareness of network conditions
• Configure digital and analog lines which includes but not limited to digital phone lines, fax lines and analog phone lines
• Meet with stakeholders to plan and configure phone lines for department transitions, relocation and reorganization
• Execute IOS upgrades using Cisco prime infrastructure (automation) and manual configuration to upgrade IOS image for Cisco 3850 switches across the organization to achieve a standard IOS image for all 3850 devices
• Add network devices using prime infrastructure, Solarwinds and Cisco Identity Service Engine (ISE) for management and monitoring of network devices
• Configure and setup Informacast IP speakers and also Cisco phones to announce emergency information to users within a defined range
• Setup call agents for extension mobility profile or registered agent to phones using Cisco Unified Communication Manager (CUCM) and Cisco Unified Contact Center Express (UCCX)
• Configure and troubleshoot user profiles on Calabrio voice recording and monitoring system across the organization, to help supervisors monitor call agent workflow for call centers
• Work with team members to configure system call handler for the transferring and routing of calls to the appropriate department according to specific requirement
Skills:
Cisco, firewall, voice, Citrix, Netscaler, EIGRP, OSPF
Top Skills Details:
Cisco, firewall, voice, Citrix, Netscaler, EIGRP, OSPF
Additional Skills & Qualifications:
This Engineer must be someone who is passionate about serving others and who is willing to work off-hours if required to keep the network up and running.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email mpowers@teksystems.com. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.
