What are the responsibilities and job description for the Patient representative position at TEKsystems?
TEKsystems is hiring several Patient Access Specialists for a large healthcare company in Overland Park, KS!
if interested, please send most updated resume to rsison @ - please only submit your resume if you have recent Patient Access Specialist experience or if you have previous work experience in Specialty Pharmacy
Description :
HIRING NOW! Monday-Friday, No Weekends, No Holidays!
As we continue to experience rapid growth and expansion, we are excited to announce multiple openings for talented individuals to join us in our mission.
If you are driven by innovation, thrive in a collaborative setting, and are eager to contribute to cutting-edge solutions that transform lives, we want to hear from you.
The purpose of the Patient Access Specialist (PAS) is to assess patients needs, resolve issues and triage information appropriately.
This includes introducing patients to Shared Solutions services, conducting their benefits investigation and coordinating their prescription with their Specialty Pharmacy.
The PAS will work to remove patient access barriers and seeking out appropriate resources as needed. In addition to normal processes, this position will be expected to perform the following duties :
- Data Entry
- Need customer service for overflow help with other teams
- Accuracy creating accounts and cases
- Updating information in accounts from Med Billers
Requirements :
- Strong accurate data entry skills
- Previous work experience in Specialty Pharmacy or Customer Service preferable
- Professional level skills in computer use, including but not limited to Microsoft Office, email, web-based applications and key boarding skills
- Experience working with people in situations that are high-pressure and time-sensitive (either telephone or face-to-face), and that involve solving problems, making decisions, using excellent judgment and customer service skills.
This can be obtained through a combination of work experience and post high school education, and need not be obtained in a traditional customer service setting
- Strong ability to multi-task and strong time management skills
- Ability to function in a high-volume, fast-paced environment
- Dependable and strong work ethic
- Ability to accept and implement feedback and coaching
Specific type of experience preferred :
- Experience working with databases (CRM preferable) or a tracking system; Salesforce CRM experience
- Experience working in a health care / pharmaceutical industry environment
Why Choose This Role :
- Impactful Work : Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications.
- Flexible Culture : Many associates earn the opportunity to work from home after 120 days. Enjoy a flexible and inclusive work culture that values work-life balance and diverse perspectives.
- Career Growth : We prioritize a promote from within mentality . We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization.
- Innovation : Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry.
- Collaborative Environment : Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible.
Benefits
- Competitive pay structure,
- Matching 401(k) with immediate vesting,
- Medical, dental, vision, life, & short-term disability insurance
Skills & Qualifications :
Requirements :
- Strong accurate data entry skills
- Previous work experience in Specialty Pharmacy or Customer Service preferable
- Professional level skills in computer use, including but not limited to Microsoft Office, email, web-based applications and key boarding skills
- Experience working with people in situations that are high-pressure and time-sensitive (either telephone or face-to-face), and that involve solving problems, making decisions, using excellent judgment and customer service skills.
This can be obtained through a combination of work experience and post high school education, and need not be obtained in a traditional customer service setting
- Strong ability to multi-task and strong time management skills
- Ability to function in a high-volume, fast-paced environment
- Dependable and strong work ethic
- Ability to accept and implement feedback and coaching
Specific type of experience preferred :
- Experience working with databases (CRM preferable) or a tracking system; Salesforce CRM experience
- Experience working in a health care / pharmaceutical industry environment
- Understanding of challenges associated with patients’ medical condition
Experience Level : Intermediate Level
Intermediate Level
About TEKsystems :
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Last updated : 2024-04-30
