What are the responsibilities and job description for the Service Desk Analyst - Remote position at TEKsystems?
*100% Remote but must live in a qualified state! *
*A Large Healthcare Company in Portland, OR is hiring multiple Service Desk Analysts to join the team for a great opportunity!*
*Job Description:*
* The call volume has increased due to several factors and need to decrease the hold time.
* Will be supporting internal employees including doctors and nurses along with admin staff.
* Can support password resets and even take ER calls if pc's or applications are down.
* Handle about 30-40 calls per day and use ServiceNow.
*Qualifications:*
* 1-3 months to a one year experience in high call volume environment.
* 1-3 months to one year experience support Windows OS's and Office Suite
* 1-3 months to one year experience supporting applications/browsers
* Certified A Students with personal experience are welcome (Google IT Certs as well)
* Must have a high school diploma or equivalent
* Must sit in the following states - TX, OR, WA, MT, NM, AK, CA
***If Interested:*
*Please apply to the job application!*
*Note: Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: *
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
*A Large Healthcare Company in Portland, OR is hiring multiple Service Desk Analysts to join the team for a great opportunity!*
*Job Description:*
* The call volume has increased due to several factors and need to decrease the hold time.
* Will be supporting internal employees including doctors and nurses along with admin staff.
* Can support password resets and even take ER calls if pc's or applications are down.
* Handle about 30-40 calls per day and use ServiceNow.
*Qualifications:*
* 1-3 months to a one year experience in high call volume environment.
* 1-3 months to one year experience support Windows OS's and Office Suite
* 1-3 months to one year experience supporting applications/browsers
* Certified A Students with personal experience are welcome (Google IT Certs as well)
* Must have a high school diploma or equivalent
* Must sit in the following states - TX, OR, WA, MT, NM, AK, CA
***If Interested:*
*Please apply to the job application!*
*Note: Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: *
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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