What are the responsibilities and job description for the Procurement Coordinator position at TekwissenGroup?
Overview:
TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. The global company designs, develops, and manufactures personal computers (PCs) and a variety of computer related products. The company is one of the world's leading suppliers of PCs.
Job Overview: ACCOUNTABILITIES
- Provides operational support through varied informational processing activities that supports a specific business need Organizes and maintains files (hardcopy and electronic) for group supported Researches and obtains specific information requested by group-supported Administers programs, projects and processes specific to the operating unit served Serves as a liaison with others within and outside the company Prepares standard or complex documents from various source materials
RESPONSIBILITIES
- Experienced & proficient professional responsible for servicing and resolving complex client queries as well as issues and guiding junior professionals Responsible for receiving and making calls and responding to internal and external customer concerns/requests Displays ability to perform independently and confidently Work is evaluated upon completion to ensure SLAs have been met Increases knowledge of company products/services to aide in customer queries Provides solutions to issues and problems, responds to customer issues and uses judgment to escalate issues when necessary Able to leverage policies and procedures to service large accounts and provide excellent multilingual support to customers Assists in project management and/or guiding/training junior level staff when needed
- Inclusive and collaborative atmosphere. Stimulating role that presents original challenges from day to day due to the nature of working with multiple customers and internal departments.
Day to Day Responsibilities:
- Review and process Purchase Orders from federal government contractors, agencies, resellers, integrators, and distributors, and converting them into Client Sales Orders, confirming all order details: pricing, contract requirements, equipment, tax exemption, etc. according to documented processes.
- Work with Sales Representatives and buyers to correct PO, quote, and order discrepancies before order placement and ensure accurate order entry.
- Work as part of a group to ensure that all orders meet our Service Level Agreement (all orders received by 3pm CT are worked same day).
- Ensure all orders reach PP (Pre-Production) status in a timely manner.
- Work in a variety of tools to achieve above goals.
Required Skills:
- Computer literacy - MS Office
- Digital Communication - email and instant messaging, virtual meetings
- Organization and Time Management - much of our work is self-directed
- Problem-solving
- Attention to Detail
- Adaptability and Willingness to Learn - our processes are always evolving
Ideal Skills:
- Proficiency in Excel
- Government contracts experience
- Procurement process knowledge
- Technology product knowledge
Performance will be measured by:
- Accuracy of orders entered is our most important metric
- Efficiency of order placement - orders placed per hour
- Ensuring that orders are completed in a timely manner
TekWissen® Group is an equal opportunity employer supporting workforce diversity.
Job Types: Full-time, Contract
Pay: $16.00 - $17.40 per hour
Experience:
- purchase orders: 1 year (Preferred)
- procurement process: 1 year (Preferred)
Ability to Relocate:
- Oklahoma City, OK 73108: Relocate before starting work (Required)
Work Location: In person
