Implementation Consultant

Terminus is the only account-based engagement platform built to deliver more pipeline and revenue through multi-channel account-based marketing (ABM). The platform, Terminus Engagement Hub, connects the first and third-party data needed to understand both customers and prospects, with the most robust suite of engagement channels—including ads, chat, email, and web—available. Terminus powers multi-channel ABM for thousands of brands globally including DHL, G2, Outreach, and TripActions. Terminus is proud to be a G2 leader in ABM for 13 consecutive quarters. Visit terminus.com to learn more or connect with us on Twitter and LinkedIn. Terminus is looking for an Implementation Consultant to join our team. As an Implementation Consultant, you play a critical role in successfully getting our customers up and running on the Terminus platform with the shortest time to value.   Our consultants achieve this through understanding customer business goals and objectives, developing strong rapport, and executing against a defined onboarding schedule. As a member of the Professional Services team, you will play a pivotal role in the initial training, project management, and delivery of onboarding services. You will manage a portfolio of onboarding projects with a diverse set of customers, and as one of the initial touch points in a customer’s experience after purchasing Terminus, you will be a critical player in driving long-term customer success and demonstrating the value of the Terminus solution.   To be successful in this role, the Senior Implementation Consultant will work across departments, including Sales, Customer Success, and Ad Operations, bringing customer objectives to fruition through cross-departmental collaboration and communication. The ideal candidate has experience in Marketing SaaS, strong communication skills, and attention to detail, with an outstanding aptitude for applying technology to achieve business results. This is a rare opportunity to join a fast-growing company with an open and collaborative work environment, where you can play a key role in promoting customer success during one of the most important times of the customer lifecycle. Diversity and inclusion are essential values at Terminus. We believe we do our best and most impactful work when we are a diverse, inclusive and equitable organization.  We're proud to recruit and hire talented people from a wide variety of backgrounds and experiences.  We do not discriminate on the basis of race, color, national origin, gender, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, or disability. #LI-Remote