What are the responsibilities and job description for the Back Waiter position at TERRA RESTAURANT?
POSITION TITLE: Back Wait
WAGE: 15.87/HR .75 weighted tips from whole house tip pool (30% BOH / 70% FOH)
WORK HOURS: 25-35 hours per week, both AM & PM shifts
Mission Statement
At Terra Restaurant we cook food that evokes a time and place. We are inspired by humble dishes often focused on a single ingredient and lots of hand-spun pasta. We defy classification. We embrace our origins. We love pasta. We exist to amplify the Terra of the American West, and we obsessively support these communities.
Chef-Owner, Scott Schaden, has a personal perspective on why he felt compelled to open Terra Restaurant. “Coming up in the culinary world I was always bothered - in the back of my mind - that I was cooking someone else's culture, defining someone else's place of origin, and paying exorbitant prices to have products shipped across the ocean from someone else's backyard. I want to create a restaurant where we cook our culture, highlighting products from our backyard. A place where we find ourselves, our community, our Terra.”
Will you be the next Terra team member?
We’re looking for driven individuals with a great work ethic and attention to detail. Someone that is kind and open minded. You are the coworker that employees lean on because you are dedicated, consistent, honest, trustworthy, responsible, and empathetic. You are not only knowledgeable, curious, and passionate about food and beverage, you are also skilled, efficient, and resourceful in providing the ultimate experience for our customers and your coworkers. The joy of serving others is something you appreciate about a successful shift. You are looking for the new way forward in the food & beverage industry that we love so much.
What we’re looking for
Experience providing excellent customer service in a fast-paced environment. A positive attitude and ability to work well under pressure with bussers, cooks, and other staff. Able to perform high-quality work while unsupervised. Able to handle money accurately and operate a point-of-sale system. Ability to work in a fast-paced work environment and accurately deliver orders in a timely manner.
What’s expected of you
Back Waiters or Bussers help out the wait staff and bartenders with duties such as cleaning tables, taking plates, utensils and drinkware to the kitchen to be washed, making sure guests’ water glasses are full, and resetting tables for the next service. In addition, they may help waiters and waitresses bring food out to a table, restock utensils, napkins and other dining room needs. Prepares dining room for patrons by cleaning and clothing tables; setting decorations, candles, napkins, service plates, and utensils. Protects establishment and patrons by adhering to sanitation and safety policies. Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs.
Supports wait staff by setting-up and replenishing condiment stands, trash container liners, and bus stations. Closes dining facility by cleaning chairs and tables; sweeping and/or vacuuming floors; removing trash and recyclables from the facility. Updates job knowledge by participating in staff training opportunities. Perform other duties as directed.
Culture
At Terra the culture of individual sustainability and wellness is at the core of what we do. We believe you cannot give away what you don’t have and as such the wellbeing of our employees is of the utmost importance.
Annual Budget
- $50K for employee education and training
- $60K for employee benefits
- $5K for staffing marketing
- Two consecutive days off
- Gender neutral restrooms
- Company provided bias training for all managers
Benefits
50% coverage for health insurance begins after your first 60 days for employees average 30 hours per week.
Accrued one hour of paid sick leave for every 30 hours worked, up to a maximum of 48 hours, which may be carried over year to year, up to that maximum.
$50 monthly gym stipend
Denver RTD EcoPass
Employee snack bar available during shifts
80% meal discount for you and one other guest 2X per year
- This will increase to include alcoholic beverages (except Bottled Wine) after the first year.
Requirements:
At least 21 years of age
Working knowledge of the food and beverage industry, involving at least two years direct industry experience.
Operational knowledge of Toast and OpenTable
Knowledge of all required local health and safety requirements.
Be able to communicate respectfully and effectively with those around you
The stamina to work 25 to 35 hours per week – 100% on-site environment
Be able to work in a standing position for long periods of time (up to 5 hours)
Ability to work nights, weekends, and holidays as part of your regular schedule
Be able to reach, bend, stoop and frequently lift as much as 50 pounds
Job Types: Full-time, Part-time
Pay: From $15.87 per hour
Benefits:
- Flexible schedule
- Health insurance
- Paid sick time
Physical Setting:
- Fine dining restaurant
- Upscale casual restaurant
Schedule:
- Holidays
- Weekend availability
Supplemental Pay:
- Tips
Work Location: One location