Associate, Operations

TerraCycle Overview

TerraCycle is an international leader in innovative sustainability solutions, creating and operating first-of-their-kind platforms in recycling, recycled materials, and reuse.

Operating in 20 countries, including 12 in Europe, TerraCycle works with manufacturers, retailers and end users to implement turnkey recycling programs through a range of public-facing services for hundreds of everyday waste streams that other waste management companies are unable to recycle.

In 2019, TerraCycle introduced Loop - a platform that allows brands, retailers and consumers to move from a disposable to durable supply chain, enabling consumers to responsibly shop for a wide variety of commonly used products in reusable packaging. Since its debut, Loop has developed into the leading global reuse platform and is available in France, the United States and Japan.

TerraCycle and Loop have received hundreds of awards and recognitions and have been highlighted in some of the world's most recognized media outlets, including CNN, Wall St. Journal, Reuters.com, New York Times, Forbes, Time, and thousands of others.

Job Overview

TerraCycle Canada is looking to hire a resourceful, detail orientated and well-organized Operations Associate to support the growth and efficiency of TerraCycle’s daily operations. This role will provide the opportunity to work in all aspects of TerraCycle’s unique recycling operations. The primary focus will be overseeing critical aspects of TerraCycle’s order fulfilment processes that support our two largest lines of business: Brand Partnerships and Zero Waste Boxes. Other responsibilities will include office management support and other administrative duties related to operations.

Job Responsibilities

• Manage all TerraCycle fulfilment activities for Zero Waste Box and National Recycling Programs including order management, inventory tracking and supplies procurement
• Work closely with fulfilment partners to implement new processes/ programs and resolve operational issues
• Work with logistics partners to obtain quotes, schedule transport and create shipping documents for movement of product and materials
• Support end of month reporting processes
• Communicate with internal stakeholders and external clients as needed
• Manage an efficient office environment including overseeing office inventory and supplies, office upgrades/repairs and other administrative tasks
• Assist with office onboarding and workspace set up for new employees
• Ensure that operations resources such as knowledge bases, intranets and tools are kept current and updated
• Other duties as assigned

• Highly organized and utmost attention to detail
• Excellent communications skills and confidence with public speaking
• Proficient in Microsoft Office Suite (Excel proficiency is a must) & Google Suite applications
• Understanding of e-commerce functionality

Compensation:

• Medical, Dental, Vision, Life, AD&D insurance available after 30 days
• 401(k) plan with company match available after 30 days
• Employee Assistance Program
• 22 PTO 2 VTO 9 paid holidays per year
• Hybrid work schedule
• Year-round Flex Fridays
• Catered vegetarian lunch available in the office M-F
• Casual office environment

TerraCycle requires all employees to provide proof that they have been fully vaccinated against the COVID-19 virus, or have a valid religious or medical reason for being exempt.

TerraCycle is an Equal Opportunity Employer and is committed to Diversity, Equality and Inclusion.

Note: International candidates must be eligible to work in their country of employment. At this time TerraCycle does not provide for visa sponsorships.

Job description is not all inclusive. TerraCycle reserves the right to amend this job description at any time.