What are the responsibilities and job description for the Customer Service Representative/Front Desk Receptionist position at Terrebonne Insurance?
```Duties```
- Greet and welcome visitors in a friendly and professional manner
- Answer and direct phone calls using proper phone etiquette
- Schedule appointments and manage calendars
- Maintain a clean and organized front desk area
- Handle incoming and outgoing mail and packages
- Assist with office management tasks such as ordering supplies and maintaining inventory
- Provide administrative support to staff as needed
- Assist with event planning and coordination
```Skills```
- Excellent proofreading skills to ensure accuracy in written communication
- Strong organizational skills to manage multiple tasks and prioritize effectively
- Exceptional customer service skills to provide a positive experience for visitors and callers
- Proficiency in operating front desk equipment, including phone systems and office machines
- Knowledge of proper phone etiquette and ability to handle calls professionally
- Familiarity with office management procedures and basic clerical tasks
- Experience in event planning is a plus
- Previous experience in a dental office is preferred, but not required
This position requires a detail-oriented individual who can effectively manage the front desk operations while providing excellent customer service. The ideal candidate will have strong organizational skills, attention to detail, and the ability to handle multiple tasks simultaneously. A friendly demeanor, professional appearance, and excellent communication skills are essential for success in this role.
Job Type: Full-time
Pay: $13.00 - $14.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Every weekend
Work Location: In person
Salary : $13 - $14