DMV Operations Specialist

Tesla
Springfield, NJ Full Time
POSTED ON 11/12/2023 CLOSED ON 11/13/2023

What are the responsibilities and job description for the DMV Operations Specialist position at Tesla?

What to Expect

The DMV Operations Specialist is part of the Delivery Operations team and will work with Tesla departments and external parties to help complete vehicle registration transactions and purchase paperwork including but not limited to customer purchases. This roles schedule is Monday through Sunday with at least 1 weekday off per business needs.

What You’ll Do
  • Coordinates with Sales and Delivery Specialists to ensure that all required documents pertaining to the transaction are complete and accurate
  • Processes DMV registrations related to sales, as well as for Tesla-owned vehicles
  • Records information and ensures data quality in multiple record keeping systems including but not limited to WDO and Online Registration Systems
  • Serves as an authority on vehicle tax and registration rules by geography, keeping abreast of changes as they are announced and communicating them to the team in a timely manner
  • Participates in testing of new and updated forms and processes
  • Assists with special projects as needed
What You’ll Bring
  • Bachelors Degree or relevant experience required
  • DMV experience preferred but not required
  • Strong written and verbal communication skills and ability to interact effectively with all levels of management
  • Ability to work independently and think creatively with a proven track record of execution
  • Ability to adapt to frequent change and have attention to detail under tight deadlines
  • Willingness to work on a flexible schedule, including weekends, according to activity volume
  • Ability to work across multiple systems; experience with Dealertrack or DLRDMV, a plus
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