Parts Advisor

• Source parts from Distribution Centers and other Service Center locations and allocate them to vehicle service appointments
• Monitor inventory within the parts system, communicate parts updates and availability with relevant team members
• Review upcoming appointments and ensure they are properly prepared and documented in our system
• Prepare internal orders for shipment to other service center locations
• Process and return warranty part shipments for quality assurance including handling hazardous materials and high-voltage batteries
• Systematically receive, inspect, and put away stock and special-order parts
• Consistently manage the inventory stock level by performing daily perpetual parts counts, and reporting discrepancies
• Proactively maintain automated inventory replenishment lists
• Ensure excellent organization of stock room to Tesla standard with grocery store aesthetics
• Collaborate across organization and communicate parts updates and availability
• Escalate parts issues from internal or external suppliers in collaboration with Regional Parts Manager, acting as a point of contact to vendors and giving constructive feedback that will contribute to future improvements
• Pick up and transport parts using van or forklift, engaging 3rd parties when necessary
• Additional responsibilities as assigned to meet business needs

• Excellent communication skills and ability to establish and maintain strong working relationships with both internal stakeholders and customers
• Ability to thrive in a team-based environment and achieve common goals
• Effectively handle multiple priorities, organize workload, and meet deadlines
• Great problem-solving skills, and strong ability to take initiative and be proactive
• Positive, enthusiastic, and willing to learn about the changes in the personal transportation industry and Tesla products and services
• Able to communicate, read, and write effectively in the English language on all levels
• Proficient in MS Office
• Able to certify at Parts Advisors 1 and obtain Tesla forklift certification
• Proven work experience as a Parts Advisor within a fast-paced automotive organization
• Valid driver’s license in the country in which you are applying with a clean driving history; ability to obtain appropriate state licensing, where applicable

Physical Requirements

• Ability to perform repetitious duties including: regularly lift up to 25 lbs., sit, bend and stand for long periods of time
• Must be able to occasionally lift up to 50 lbs., climb or balance, kneel or crouch, and reach to retrieve parts
• Specific vision abilities required include: ability to identify parts, operate systems, and identify potential safety hazards in the parts department