What are the responsibilities and job description for the Service Technician position at Tesla?
What To Expect
Our Tesla Service Technicians are members of the largest technician team on the planet, working together in pursuit of our mission to accelerate the world’s transition to sustainable energy. Joining Tesla means being a part of a team of the most talented technicians and engineers on the planet, working on cutting edge automotive technology and on the most advanced cars in production today.
Our technicians are the heart of every service location, and we rely on their expertise in process improvement to deliver the best service and products to our customers. We want you to elevate your professional growth through a combination of programs and on-the-job training, accelerating your career and unlocking your potential. With a global presence, we want to support your growth and career wherever life may take you. Our expectation is that you bring your full self to work each day, deliver a high-quality product, provide exceptional customer service, and help support our mission.
What You'll Do
Execute both basic and advanced diagnostic and repair work on all Tesla products Collaborate with team members to maximize repair efficiency and ensure exceptional product delivery, including vehicle cleaning and detailing Operate a variety of high-quality hand, power, and shop tools Utilize a company supplied laptop for diagnostics and online training Accurately document repairs and inspect and maintain shop equipment, requesting replacements as necessary Provide direct feedback to Tesla's design and engineering teams to continuously enhance repair procedures and products Maintain a collaborative, inclusive, and respectful attitude in a dynamic environment
What You'll Bring
Proven ability to adapt to new technologies, innovate, follow instructions attentively, and effectively manage multiple priorities to meet deadlines Section 609 Refrigerant handling certification, preferred Evidence of a "safety first" attitude Basic command of the English language Proficiency in fundamental computer skills, including web browsing and standard applications such as Excel and Word Valid driver's license required
Benefits
Compensation and Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
Our Tesla Service Technicians are members of the largest technician team on the planet, working together in pursuit of our mission to accelerate the world’s transition to sustainable energy. Joining Tesla means being a part of a team of the most talented technicians and engineers on the planet, working on cutting edge automotive technology and on the most advanced cars in production today.
Our technicians are the heart of every service location, and we rely on their expertise in process improvement to deliver the best service and products to our customers. We want you to elevate your professional growth through a combination of programs and on-the-job training, accelerating your career and unlocking your potential. With a global presence, we want to support your growth and career wherever life may take you. Our expectation is that you bring your full self to work each day, deliver a high-quality product, provide exceptional customer service, and help support our mission.
What You'll Do
Compensation and Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- LGBTQ care concierge services
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D, short-term and long-term disability insurance
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
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