Web Content Specialist

Web Content Specialist

TestEquity is the leading US distributor of Test & Measurement Equipment and Production supplies to the Electronics Manufacturing industry.  At TestEquity, our customers are in good company. We partner with the best, so our customers have the right products allowing them to be more innovative, test ideas and solutions, or get tools to just get it done.  TestEquity is committed to providing leading products and solutions coupled with top-level supply chain and distribution services to ensure our customers have the essential products they need when they need them.

The Web Content Specialist role is a key member of the TestEquity Digital Product Content team and will report directly to the Director of Digital Product Content.  The specialist roles daily activities will be prioritized by the Category Managers. This position will be required to source product content data from suppliers across all our business units and enter it into our PIM (Product Information Management) tool.  The ideal candidate should have strong data manipulation skills, be able to navigate websites, portals, and system tools with ease, be detail oriented with attention to accuracy, and strong efficiency/time management skills.  This role is an opportunity to be at the forefront of TestEquity’s digital evolution and will highly contribute to our strategic objectives to provide high customer satisfaction, increased traffic and sales, and improved conversion.

Essential Duties:

• Data entry for products.
• Support product content operations for our eCommerce sites featuring over 100K items.
• Work cross functionally with Product Management and Marketing to build and manage products.
• Manipulation and normalization of large data sets.
• Leverage internal reporting, web analytics and customer feedback tools to action and improve on the journey the customer experiences through our digital content.
• Follow provided best practices when delivering content.
• Perform regular content quality audits on product pages and look for opportunities to improve.

Core Competencies:

• Basic knowledge of the online customer shopping experience and product content.
• Very comfortable with data manipulation and working with large data sets.
• Detail oriented with strong organizational and time management skills.
• Comfortable identifying, managing, and escalating risks and issues as needed.
• Passionate about delivering an exceptional customer experience.
• Demonstrate a continuous improvement and innovation mindset.
• Strong desire to learn and grow.
• Excellent written skills and ability to influence customers through product copy.
• Excellent interpersonal, communication and team working skills.
• Exceptional follow-through and initiative.
• Ability to work with aggressive timelines and deliver.
• Experience thriving in a fast-paced environment with frequent changes.

Education & Experience

• Strong Microsoft Excel skills required
• High School Diploma required
• Data entry experience preferred
• Photoshop experience a plus
• Previous experience within B2B/Distribution a plus
• Agility PIM experience a plus
• Knowledge of Test & Measurement and Electronic Production Supplies a plus

TestEquity LLC is an Equal Opportunity Employer