HSKP HOUSEPERSON

Texas Western Hospitality Group
Laredo, TX Other
POSTED ON 9/2/2024 CLOSED ON 10/31/2024

What are the responsibilities and job description for the HSKP HOUSEPERSON position at Texas Western Hospitality Group?

Job Details

Job Location:    Home2 Suites Laredo - Laredo, TX
Position Type:    Full Time
Salary Range:    $11.00 - $11.00 Hourly
Job Shift:    Any

Description

Explains and promotes hotel services, facilities, and outlets and becomes informed and knowledgeable of upcoming events/functions in the hotel and in the surrounding area (including times, dates, and costs). Is very familiar with the surrounding area and local streets.

Ensures the hotels entrance and drive-up areas are always presentable and free from trash, food, etc.

Provides guests with local directions in a courteous and accurate manner as requested.

Houseman and Security Duties

Ensures baggage is secured and tagged at guest request to store baggage.

Responds quickly to guest requests or complaints in a friendly manner and ensures appropriate action is taken. Reports necessary complaints and issues to proper management. Follows up to ensure guest satisfaction.

Provides a professional image at all times through appearance and dress.

Follows company policies and procedures.

Note: Other duties as assigned by supervisor or management

 

Qualifications


Salary : $11

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