What are the responsibilities and job description for the Patient Service Specialist I position at Texas Woman's University?
About us
TWU is the nation’s largest university system for women and a federally recognized Hispanic-Serving Institution. TWU is situated approximately 30 miles north of the Dallas-Fort Worth Metroplex and is home to approximately 16,433 graduate and undergraduate students across three campuses; Denton, Dallas, and Houston respectively. This diverse academic student community is guided by faculty committed to excellence in teaching, scholarship, and service. TWU is ranked among the nation’s top ethnically diverse institutions according to U.S. News & World Report (2022).
Additional information about the University is available at http://www.twu.edu
Submit formal applications to https://twu.edu/humanresources/careers-at-twu/jobs/#en/sites/CX_1/job/10046/?utm_medium=jobshare
Responsibilities:
- Greet and check-in patients upon arrival at the medical or dental office
- Collect and update patient information, including personal and insurance details
- Schedule appointments and manage the office calendar
- Answer phone calls and respond to patient inquiries
- Assist with medical administrative support tasks, such as filing, faxing, and scanning documents
- Maintain patient records and ensure accuracy of information
- Process payments and handle billing inquiries
- Coordinate referrals to other healthcare providers as needed
Skills:
- Proficient in office procedures and equipment operation
- Knowledge of medical terminology and procedures
- Experience in providing medical administrative support
- Excellent communication skills, both verbal and written
- Strong organizational skills with attention to detail
- Ability to multitask and prioritize tasks effectively
- Customer service-oriented with a friendly and professional demeanor
Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed.
Job Type: Full-time
Pay: $30,244.00 per year
Benefits:
- 401(k)
- 401(k) matching
- 403(b)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Loan repayment program
- Paid sick time
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work setting:
- Clinic
- In-person
- Office
Work Location: In person
