Office Manager

Thabet Orthodontics is seeking an Office Manager to support the continued growth and success of our business. We are a well-established office in Germantown, MD. Our new Office Manager will be an integral part of our team, and someone who deeply cares about creating an amazing patient experience.

Job Summary:

The Office Manager is responsible for all aspects of the daily operations of the orthodontic office. This position manages the administrative responsibilities of the office. The Office Manager is responsible for the execution of practice-wide KPI’s, performance, and corresponding goals.

Duties/Responsibilities:

• Management, direction and overseeing of all practice processes and operations.
• Oversee the day to day schedule and existing patient flow and operations.
• Onboarding of new team members.
• Oversee third party office systems management and optimization
• Resolve Patient issues in accordance with practice policies, procedures, healthcare regulations and ADA procedures.
• Manage employee relations, ensure staff have the necessary resources and support.
• Complete administrative functions including bank deposits, and responsible for the appearance and functionality of the office.

Required Skills/Abilities:

• Office management and customer service orientation
• Excellent judgement and decision-making skills
• Knowledge of accounting and administrative principles and procedures.
• Knowledge of insurance plans and claims processing
• Proficient in MS Office

Education and Experience:

• 3-5 years management or supervisory experience, preferably in healthcare.
• Bachelor’s or Associates Degree preferred

Thabet Orthodontics in partnership myOrthos is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Germantown, MD 20876: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Please share the best phone number AND email address to reach you on for scheduling an interview.

Education:

• Bachelor's (Preferred)

Experience:

• Medical office management: 3 years (Required)
• orthodontic or dental office: 3 years (Required)
• Supervising: 3 years (Required)

Work Location: One location