Member Services

How would you like to work at The Top Gym in the United Stated voted on by ClassPass.com

If you like being around hundreds of motivated people daily, you'll love The 12.

If you are looking to get into the Fitness Industry and don't know where to start, this is the perfect entry job to learn everythign you can about the industry?

Are you sick of working places where they hire literally anyone? We are very selective to make sure we are hiring people with integrity, character and are just overall GREAT humans.

Join our amazing, fun, energetic and mostly goofy team!

Member Services (Front Desk/Sales & Customer Service) - Fitness Studio

The Membership Sales Advisor role assists in running all “front of house” studio operations. You are responsible for the first and last impression of every member. Exceptional customer service, extreme attention to detail, and maintaining set sales goals is a must in this position.

The ideal candidate has a passion for health & wellness, works well in a fast paced environment, and has sales experience.

THE12.COM

Instagram: @The12Movement

JOB DUTIES INCLUDE:

• Create ENERGY! Greet members and guests promptly, enthusiastically, and with a smile to create a friendly positive entrance into The 12 studio
• Know our product. We highly encourage our team to be active, take classes, workout in our Million Dollar Club or even partake in Personal Training Sessions.
• Respect our home. Maintain an organized and clean lobby/front desk area
• Be a team player. Understand you are not just an individual doing a job, you are part of a team.
• Over communicate. Respond promptly to team & member requests/concerns.
• Sweat the small stuff. From rolling towels to selling memberships, every detail matters. Take pride in your work.
• Embody our brand. Reflect The 12's values in your words, actions, and conduct.

JOB QUALIFICATIONS:

• Excellent customer service skills.
• Must have strong previous sales experience (experience working in a sales quota bearing structure highly preferred)
• Solid verbal and written communication skills
• Able to multi-task and excel in a busy environment
• Functional computer skills – MS Office basic programs (word, excel), Internet, Basic computer cloud based program software use
• High school diploma required.
• Flexible to work day, evening and/or weekend hours as needed

COMPENSATION

• $17 Hourly Commissions
• Free Class, Club Membership & Wellness Membership at all locations ($290 Value)
• Discount on Merchandise & Supplements (25% Discount of Supplements and 10% off at our Cafe/Smoothie Bar)
• Local work trades
• Wear your favorite workout clothes to work
• You'll meet OC most amazing people and quickly meet new friends for life!

Job Type: Part-time

Pay: $17.00 - $20.00 per hour

Expected hours: 20 – 35 per week

Benefits:

• Flexible schedule
• On-the-job training
• Paid time off

Experience level:

• No experience needed

Shift:

• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Work setting:

• In-person

Work Location: In person

Salary : $17 - $20