What are the responsibilities and job description for the Medical Office Specialist position at The Bridge at Cairo?
We are seeking a Medical Office Specialist for our practice who provides clerical expertise to ensure all patients receive high quality, efficient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do.
Medical Office Specialist Responsibilities:
- Answering calls, as well as welcoming and assisting patients and visitors.
- Scheduling and confirming appointments, tests, treatments, and other procedures.
- Obtaining and updating patients' personal and health information.
- Creating and maintaining electronic health records.
- Preparing patients' files for consultation and evaluation.
- Managing inquiries and relaying messages about scheduling, referrals, and prescription refills.
- Verifying medical insurance information, as well as mediating between patients and medical insurers.
- Collecting co-payments and outstanding balances from patients and following up on medical insurance claims.
- Entering payment information into an electronic billing system.
- Maintaining an office supply inventory and replenishing stock in a timely manner.
Medical Office Specialist Requirements:
- Proficiency in integrated electronic health record or computer based systems
- Experience in a customer service similar role.
- Knowledge of basic medical terminology.
- Experience in collecting payments.
- Exceptional ability to create a welcoming and patient-centered environment.
- Ability to answer calls, schedule appointments, obtain patient information, and relay messages.
- Ability to verify medical insurance information.
- Excellent organizational and communication skills.
Job Type: Full-time
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
Salary : $25,600 - $32,400