What are the responsibilities and job description for the Receptionist position at The Child Center of NY?
The Child Center Residential Treatment Facility (RTF)
The RTF is a coeducational program in a warm, supportive environment that serves young people ages 12-18 who have had multiple psychiatric hospital placements or have been involved with the juvenile justice system. It is the only downstate RTF in the state that is a dual NYS Office of Mental Health/Office of Children and Family Services facility. We never consider it too late to give young people the help they need, and we are pleased to partner with these two agencies to ensure the young people in our care have the skills and support they need to achieve long-term success.
Reflecting The Child Center’s dedication to comprehensive care, the RTF is staffed by clinical coordinators, psychiatric providers, a pediatrician, and 24-hour nursing staff, 24 hour youth advocates. Supports are individualized and tailored to the needs of the young people.
Summary
The receptionist is responsible for ensuring that all guests are welcomed and the front lobby is safe, managed and maintained according to the standards of OMH, OCFS and TCCNY.
We offer
The RTF is a coeducational program in a warm, supportive environment that serves young people ages 12-18 who have had multiple psychiatric hospital placements or have been involved with the juvenile justice system. It is the only downstate RTF in the state that is a dual NYS Office of Mental Health/Office of Children and Family Services facility. We never consider it too late to give young people the help they need, and we are pleased to partner with these two agencies to ensure the young people in our care have the skills and support they need to achieve long-term success.
Reflecting The Child Center’s dedication to comprehensive care, the RTF is staffed by clinical coordinators, psychiatric providers, a pediatrician, and 24-hour nursing staff, 24 hour youth advocates. Supports are individualized and tailored to the needs of the young people.
Summary
The receptionist is responsible for ensuring that all guests are welcomed and the front lobby is safe, managed and maintained according to the standards of OMH, OCFS and TCCNY.
We offer
- Generous Paid Time Off
- Medical/Dental/Vision Insurance
- Health Reimbursement Arrangement (HRA)
- 401k Pension and Employer Contribution
- Flexible Spending and Commuter Benefits Accounts
- Employer paid short-term & long-term disability, life and AD&D insurance
- Commuter Benefits
- Employee Assistance Program
- Greet and welcome guests as soon as they arrive at the Brooklyn RTF
- Maintain safety protocols by following safety procedures and controlling access via the reception desk (monitors, logbook, issue visitor badges)
- Direct visitors to sign in as they come into the facility
- Direct visitors to the appropriate person
- Answer, screen and forward incoming phone calls and document accordingly
- Provide basic and accurate information in-person and via phone/email
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Receive, sort and distribute daily mail/deliveries
- Order front office supplies and keep inventory of stock
- Update calendars and schedule meetings
- Arrange travel and accommodations, and prepare documentation as needed
- Keep updated records of office expenses and costs
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
- Other related duties as assigned
- High school diploma or equivalent
- Prior Receptionist experience in a mental health facility
- Spanish Speaking (preferred)
Salary : $50,749
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